Customer Service Representative (Loan Consultant I) Position Available In Duval, Florida

Job Description:

At Lendmark Financial Services, we believe the success of ourcompany is specifically attributable to the quality of ouremployees and their commitment to our customers. We value eachcustomer and understand that people want to do business with peoplewho care. That’s one way we differ from our competitors. We areproud of what we as a team have accomplished. We will always strivefor improvement, our motto since day one has been “Success is theonly option.” Lendmark Financial Services offers a comprehensivebenefits package for employees and dependents that includesmedical, dental, vision benefits, paid time off, paid holidays,401(k), life insurance, long-term disability, tuition assistanceand an employee assistance program. We also offer optional benefitssuch as critical care, auto, home and pet insurance as well asother ancillary insurance options.

GENERAL SUMMARY

The LoanConsultant I provides exceptional customer experience whileproviding personal loan solutions. This position focuses onbuilding a customer base through sales, loan extension and merchantreferrals. Role success will be based on creation of customerexperience, generation of business, compliance, attainment ofmonthly goals, and accuracy.

MAJOR DUTIES/RESPONSIBILITIES

Greet,assist and solicit individuals entering the office and calling byphone; receive and process credit and employment verifications, andrecord information obtained; process payments, distributions, makerecommendations regarding loan approvals; approve loans up toestablished lending limits, complete loan closings, handle accountactivities related to collection accounts, including phone callsand face to face communications with customers. Prepare reports,correspondences, transaction documentation, and record and filedocumentation; operate cash drawer, process bank deposits, maintainrecords and balances and closing of the branch. Actively market allbranch products and services to individuals. Perform all otherduties as assigned by management.

BASIC REQUIREMENTS

High SchoolDiploma or GED from accredited institution 0-2 years consumerfinance or related experience Cash handling; computer skills;customer service skills Ability to work with minimum supervisionExcellent communication skills Proficient working knowledge ofMicrosoft Windows, Excel and Word Applications

PREFERRED/DESIREDQUALIFICATIONS

Associates or Bachelor’s Degree Bilingual,Spanish/English

COMPENSATION

The salary range for this position is$18.00 – $21.00 per hour, based on the specific Knowledge, Skills,Abilities and/or Experience of the selected candidate. Thisposition is eligible for Quarterly Incentive compensation based onindividual and company performance guidelines.

WORK ENVIRONMENT

Office Environment If you are interested in a fast paced, highgrowth, team oriented and great culture environment, you’ll enjoy acareer with us!