Financial Aid Officer Position Available In Burlington, New Jersey

Financial Aid Officer 
Salary $52,964.00 Annually Location Mount Laurel, NJ Job Type Full Time (35 hours) Job Number 01265 Department Enrollment Management and Student Success Opening Date 06/12/2025 DESCRIPTION
BENEFITS
QUESTIONS
Description

SUMMARY DESCRIPTION

 The Financial Aid Officer is responsible for coordinating the daily activities of the Financial Aid Office. In addition, the Financial Aid Officer is responsible for verification, awarding federal, state and campus-based aid to students and disseminating financial aid information to the public. Specific Duties and Responsibilities Provides individualized financial aid and registration information to students, faculty and other members of the College community.
Provides problem-solving and customer service assistance in a pleasant and knowledgeable manner as a member of a cross-functional team.
Assume a share of the responsibility for answering telephones, mail, email, instant messages and other communications as assigned.
Interacts with the EOF Office, Admissions Office, Accounting Office and other offices in awarding financial aid.
Determines the types and amounts of financial aid to be awarded.
Uses “professional judgment” to determine student eligibility, as required.
Revises awards when required to prevent over-awarding.
Assists in updating and establishing office procedures and systems.
Assists in collecting data for the annual Fiscal Operations Report.
Assist academic divisions, other College offices, and off-campus sites in resolving problems with student academic records.
Assist at front counter registration, processing credit and noncredit registrations and answer telephones.
Supervises and coordinates the activities of student and hourly workers as assigned.
Serves on College or unit committees as assigned.
Perform special projects and assignments as directed.
Performs other related duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY

The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

Minimum Qualifications Education Required:

Associate’s Degree, from an accredited institution required; Bachelor’s degree preferred. Equivalent experience may be used to replace education.

Experience Required:

Minimum of three (3) years of financial aid experience Skills/Abilities /Knowledge /

Other Requirements:

Knowledge of financial aid regulations
Strong interpersonal skills
Demonstrated ability to work effectively with students, faculty and other members of the college community
Attention to detail.
Ability to work independently.
Ability to work as a member of a cross-functional team.
Ability to interpret and comprehend statistical analyses.
Ability to adapt to multiple work environments
Ability and interest to grow and learn in the position. Additional Information

INSTITUTIONAL EFFECTIVENESS

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Employee Classification:

Support Staff Employer
Rowan College at Burlington County
Address
900 College Circle Drive Mount Laurel, New Jersey, 08054
Phone
856-222-9311 ext. 1584