Workers Compensation Representative Position Available In Lancaster, Pennsylvania

Workers Compensation Representative Lancaster Orthopedic Group, PC Mount Joy, PA 17552 Lancaster County is located in South Central Pennsylvania along the Susquehanna River, approximately 70 miles west of Philadelphia. It’s praised for its beautiful farmlands, rich history, and rich art scene. The New York Post called it the new Brooklyn highlighting Lancaster County’s art galleries, boutique shops, and restaurants. Lancaster Orthopedic Group is one of the largest practices in the region with over 190 team members and growing. We’ve been a regional leader in providing high-quality, patient-oriented care for decades. Our philosophy is to provide our patients with outstanding care and a wonderful patient experience. We do this by hiring great people and giving them what they need to thrive. You’ll be joining a collaborative team of people focused on taking care of patients and building a great work culture. Lancaster Orthopedic Group is looking to add a Workers Comp Rep to its team. An ideal candidate will have two years medical insurance and Worker’s Compensation background ( understanding of EOB’s is a plus).

QUALIFICATIONS

:

Education:

High school graduate or equivalent

Specific Abilities:

Ability to accurately type 45 words per minute and familiarity with PC & keyboard. Ability to understand PA Workers’ compensation laws & insurance contracts. Must demonstrate basic, accurate bookkeeping skills, above average verbal and written communication skills. Must demonstrate proper telephone etiquette. Must be able to prioritize and organize. Must have the ability to cooperate with/or work under the direction of others and independently. Prior experience filing fee reviews via the WCAIS system preferred.

ESSENTIAL DUTIES

: Performs the following specific job duties, including but not limited to:

Precertification & Verification:

Employee will be responsible for verification of correct insurance and claim information for all Work Comp claims. Responsible for filing fee reviews to the PA Work Comp Bureau. Will attend Work Comp seminars and stay abreast of policy changes.

Patient Accounts:

Responds to patient inquiries by telephone in a courteous, calm and professional manner, identifying self and department at all times. Assists patients in any way possible, explaining their bill, making payment arrangements, or providing other requested information. Is liaison between the physician and patient. Notifies the Collector of a payment when appropriate.

Organization:

File all correspondence, EOB’s, forms and checks in proper location in a timely and orderly fashion. Keep work area neat and personal files organized and identified. Display neat, legible handwriting.

Communication:

Assists in answering incoming phone calls from patient’s and employers regarding Workers’ Comp accounts. Communicates clearly and effectively and consults with Business Office Supervisor promptly regarding problems or concerns that arise. Offers suggestions to create and improve efficiency within the office. Communicates issues to co-workers and insurance companies to resolve problems in a timely and professional manner.

Teamwork:

Works collaboratively and in a positive, professional manner with co-workers, other department employees, Business Office Supervisor, and insurance company representatives to assure patient satisfaction. Avoids cliques, gossip and tension within the department.

Hours:

Monday-Friday 7:30AM to 4:00

PM Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person