Floating Universal Banker Representative Position Available In Berkshire, Massachusetts

Floating Universal Banker Representative 3.2 3.2 out of 5 stars 93 Main Street, North Adams, MA 01247 Floating Universal Banker – Your Adventure Starts Here! Do you thrive in a dynamic environment and enjoy helping customers across different locations? As a Floating Universal Banker at MountainOne, you’ll be a key player in providing exceptional service by traveling to our branches where you’re needed most. You’ll handle transactions, assist with accounts, and introduce customers to our banking solutions. What you’ll do: Provide excellent customer service and support daily branch operations at various locations (with sufficient notice). Assist customers with transactions, account management, and inquiries. Introduce customers to relevant banking products and services. Ensure accurate handling of cash and maintain meticulous records. Actively participate in the branch sales referral process. What you’ll bring: Strong customer service and communication skills. Experience with basic banking transactions and cash handling. Flexibility and willingness to travel to different branch locations. A proactive, adaptable, and detail-oriented approach. Ability to work effectively in diverse team environments. The Floating Universal Banker Representative plays a vital role in providing exceptional customer service in accordance with our Community Banking Service Standards. This position will be designated to travel to and work from whichever branch has the priority staffing need, with sufficient notice provided. This position participates in the daily operation of that branch; including but not limited to responsibilities for account management and assisting customers with banking products, transactions and other financial products/services as needed; for providing timely and efficient completion of transactions while maintaining accurate records and thorough handling of all cash and negotiable instruments assigned. The Floating Universal Banker Representative also proactively participates in the branch sales referral process, as directed by management.