Collection Representative Position Available In Strafford, New Hampshire

Collection Representative 2.2 2.2 out of 5 stars 25 Concord Road, Lee, NH 03861 Are you looking for a new opportunity in collections? We’re hiring Collection Representatives to join our growing team in Lee, NH. If you’re goal oriented, passionate about problem solving and want to work in a fun, fast-paced environment, we’d love to hear from you! Responsibilities of a Collections Representative include: Effectively handle high volume of inbound and outbound collections calls Convey payment expectations clearly, resolve disputes, and maintain professional interactions with consumers Propose viable payment options to resolve outstanding balances, handle objections, and balance the interests of both consumers and our clients Document consumer interactions in collections database Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives Comply with FDCPA and state consumer protection laws Skip-tracing Other duties as assigned Qualifications of a

Collection Representative:

Excellent phone etiquette Strong time management skills Ability to create a sense of urgency Strong negotiation skills Well organized, ability to multi-task Efficient use of auto-dialer system Effective decision-making skills Basic computer skills

Coachable:

receptive to feedback and strive for continuous improvement

Physical Qualifications:

Be able to lift a minimum of 5 pounds Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to communicate in a common language with or to individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Compensation is hourly plus monthly bonus opportunity. This is a full-time position with benefits. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays. No agencies, EOE, drug free workplace. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Benuck & Rainey is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

AD&D insurance Dental insurance Health insurance Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person