Patient Care Coordinator – Front Desk Intake Position Available In Hillsborough, Florida

Patient Care Coordinator•Front Desk Intake Infectious Disease Associates of Tampa Bay Tampa, FL Job Details Full-time $15•$18 an hour 23 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Free flu shots Paid time off Uniform allowance Vision insurance 401(k) matching Life insurance Qualifications Bilingual Insurance verification Customer service Medical office experience Medical scheduling High school diploma or GED Bachelor’s degree Communication skills Medical receptionist Entry level

Full Job Description Job Title:

Patient Care Coordinator•

Front Desk Intake Hours:

Standard schedule is Monday-Friday 8:30am-5:00pm (Will be asked to come in early or stay late depending on clinic and patient needs).

Location:

Primarily Scheduled at the Tampa office (4729 N. Habana Ave. Tampa, FL, 33614), but will be required to have a flexible schedule to help cover at Wesley Chapel office as needed.

Immediate Supervisor Title:

Clinic Manager General Summary:

A nonexempt position responsible for performing duties including clerical and organizational tasks.

Essential Job Responsibilities:

Responsible for new patient intake and patient appointment scheduling. Schedules and registers patients according to practice guidelines. Verifies insurance coverage, patient demographics and updates charts. Requests referrals and prior authorizations when needed.(Cross trained with Authorization Coordinator). Collects and post records payments including co-payments, past due balances and deductibles. Daily verification of patient’s insurance and review of co-payments & past due balances prior to scheduled appointment. Close Journal in EMR at end of the day. Adheres to quality control and confidentiality/HIPAA & OSHA procedures. Registers patients in our Patient Portal with their email in the EHR. Cross train with medical receptionist. Manages the Phreesia automated system to remind patients of scheduled appointments. Monitors emails, faxes and messages from IDATB employees and other offices. Scans images into patient chart. Monitors and completes tasks within EHR. Other duties as assigned.

Education:

High school diploma or general equivalency diploma (GED)•Required. Bachelor’s Degree•Preferred.

Experience:

Minimum one year of recent experience working in a medical office environment•preferred.

Performance Requirements:

Knowledge:

Health care field and medical office protocols/procedures.

Skills:

Tact and diplomacy in interpersonal interactions. Excellent oral and written communication skills. Detail oriented.

Abilities:

Project a pleasant and professional image. Plan, prioritize, and complete delegated tasks. Demonstrate compassion and caring in dealing with others. Work effectively with diverse patient populations, physicians, other employees and external agencies.

Job Type:

Full-time Pay:

$15.00•$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Free flu shots Free parking Health insurance Life insurance Paid time off Uniform allowance Vision insurance

Medical Specialty:

Infectious Disease Schedule:

Monday to Friday No weekends Application Question(s): Are you available to work Monday-Friday 8:30am-5pm, with the need to come in early or stay late based on practice needs? Are you flexible to cover both office locations, as needed?

Education:

Bachelor’s (Preferred)

Experience:

Medical Office:

1 year (Preferred) Ability to

Commute:

Tampa, FL 33614 (Required)

Work Location:

In person