Peer Support Supervisor Position Available In Boone, Missouri

Peer Support Supervisor Burrell Behavioral Health

• 2.

5

Columbia, MO Job Details Full-time Estimated:

$46.2K

• $55.

1K a year 17 hours ago Benefits Wellness program Mileage reimbursement Loan repayment program Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Customer service Healthcare Administration Mid-level Supervising experience Bachelor’s degree Organizational skills Communication skills Time management

Full Job Description Job Description:

Job Title:

Peer Support Supervisor Location:

Columbia, MO Department:

Peer Support /

Crisis Services Employment Type:

Full Time Shift:

Monday•

Friday Job Summary:

Are you passionate about leading peer support teams and making a meaningful impact in behavioral health? Do you want to work in a fast-paced environment that values collaboration, innovation, and compassion? Join our team at Burrell Behavioral Health as a Peer Support Supervisor! In this role, you will provide leadership and oversight for the Peer Support Team, ensuring efficient client flow, high-quality customer service, and full compliance with regulatory standards. You will coordinate closely with clinical and operational teams to support intake and crisis services, coach and develop peer support staff, and contribute to continuous improvement efforts across the department. Columbia, Missouri, is a vibrant city in the heart of Mid-Missouri, offering a perfect blend of natural beauty, culture, and community. Enjoy outdoor adventures at Finger Lakes State Park or stroll the scenic University of Missouri campus. Downtown Columbia features diverse dining, shopping, and entertainment options. With something for everyone, it’s a great place to live, work, and explore.

Position Perks & Benefits:

29 Days of PTO Eligibility for HRSA Loan Repayment

• eligibility requirements Employee benefits package
• health, dental, vision, retirement, life, & more
• Competitive 401(k) Retirement Savings Plan
• up to 5% match for Part-Time and Full-Time employees Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts
• healthcare and dependent child-care Health & Wellness Program Employee Assistance Program (EAP)

Employee Discount Program Mileage Reimbursement Key Responsibilities:

Oversee daily peer support operations in crisis and intake services, including triage coordination and follow-up care Ensure adequate staffing across all shifts, including weekends and holidays Coordinate closely with clinical, admissions, and nursing staff for seamless service delivery Ensure compliance with DMH, CARF, HIPAA, and behavioral health regulations Monitor team performance, conduct evaluations, and implement coaching and corrective action plans Lead CQI efforts by tracking and reporting key performance indicators (KPIs) Participate in multidisciplinary meetings to identify system gaps and improve processes Stay current on program eligibility requirements and crisis protocols Represent the department in system-wide meetings and contribute innovative, cost-effective ideas Document staff performance, workflow challenges, and service improvement opportunities Perform other duties as assigned Education and/or

Experience Qualifications:

Bachelor’s degree in healthcare administration, behavioral health, social work, psychology, or related field required Minimum of two (2) years of supervisory experience in customer service or crisis response preferred Certified Peer Specialist (CPS) required within six months of start date Required License/Certification (one of the following): Certified Peer Specialist (CPS)

• must obtain within 6 months if not already held

Additional Qualifications:

In-depth understanding of behavioral health services and crisis stabilization programs Ability to lead calmly and professionally in high-volume, high-stress situations Strong real-time decision-making and problem-solving skills Excellent communication skills (written and verbal) Strong time management and organizational skills Ability to collaborate effectively with staff, departments, and external partners Willingness to travel within the north central region as needed

Supervisory Requirements:

Communicate and support the strategic direction of the organization Provide strong leadership and guidance to all departmental operations Monitor and drive the achievement of strategic objectives Foster collaboration and participation across the team Address difficult situations professionally and respectfully with HR support Lead change management and innovation initiatives Reinforce team-oriented culture and gather input from team members at all levels Brightli is on a

Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a

Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.