Program Manager – Domestic Violence Housing Program Position Available In Jackson, Missouri

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Company:
Synergy Services
Salary:
JobFull-timeOnsite

Job Description

Program Manager – Domestic Violence Housing Program Synergy Services – 3.4

Kansas City, MO Job Details Full-time Estimated:

$38.1K – $45.3K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Microsoft PowerPoint Chauffeur’s Permit CPR Certification Social work Mid-level Driver’s License Class E Bachelor’s degree First Aid Certification Social Work 2 years

Full Job Description Position:

Program Manager –

Domestic Violence Housing Program Program :
Domestic Violence Survivor Services Status:

Full-Time, Exempt position

Description :

Responsible for planning, scheduling, assigning, training and directing work of staff for the day to day operations of the Domestic Violence (DV) Housing Program. Will address complaints and resolve problems of staff and clients as necessary. Responsible for interviewing, disciplining, appraising performance and rewarding the performance of assigned staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Client Services Models safe, respectful boundaries in accordance with Synergy Services, Inc. policies, procedures, and philosophies. Directs the provision of treatment services for clients participating in the Domestic Violence Housing Program (DVHP). Provides one on one input to staff as needed. Document client information in Client Progress Notes and files as needed. Responds to calls from clients and handles office voice mail in a timely manner. Coordinates resources and services for clients of the DV Housing Program as needed. Builds relationships with DV Housing Program community partners including land lords. Responds to referrals calls for the program; conducts pre-placement interviews and intakes as appropriate. Meets with clients of the DV Housing Program as necessary. Budgets with program clients. Must possess broad knowledge of community resources. Administrative Assures adequate staffing levels occur by hiring programmatic staff. Performs annual appraisals and assists in salary review recommendations. Documents personnel issues as necessary. Ensures the program complies with contract and grant requirements (state of Missouri Children’s Division contract and FYSB Transitional Living Program and Maternity Group Home grants) Completes grant reports, agency reports, monthly statistics and monthly billing. Assists with budgetary oversight for programmatic budget. Participates in the on-call rotation for the DVC. Develops and implements plans for staff development and training of new employees, students and volunteers. Assures that critical learning and experience has been received by the end of training. Attends community domestic violence oriented agency meetings as requested. Performs agency, business and school related groups and presentations for agency and DV Housing Program. Initiates needed tasks for completion. Accepts other cooperative duties as needed. Maintains client confidentiality and professionalism. Networks with community and other organizations for resources. Facilitates and attends staff meetings. Communicates consistently and regularly with Program Director, other agency and community staff. Documents and follows all protocol per the DV Housing Program SOP, completing all logs and paperwork required for the program. Must be organized and have excellent follow through with paperwork and requirements. Participation in Performance and Quality Improvement activity is required by each employee. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises and trains assigned employees as well as volunteers and work study workers in the DV Housing Program. Direct supervisory responsibilities include the scheduling, planning, assigning, and directing of work of assigned staff. Addresses complaints and resolves problems of staff and clients as necessary. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsible for interviewing and hiring staff, appraising performance and rewarding and disciplining employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

An advanced degree in social work or a comparable human service field and at least two years of direct care experience in human services; or a bachelor’s degree in social work or a comparable human service field and at least four years of direct care experience in human services. Prior experience working with survivors of domestic violence preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

The employee in this position must have Medical Technician certification, CPR/First Aid Certification, and have a valid Class E Drivers license.

OTHER SKILLS AND ABILITIES

The employee in this position must have the ability to use general office equipment and use computer software, including Windows, Word for Windows, Outlook, Assess and PowerPoint

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Must be able to walk long distances, be able to withstand and work or adjust activities in varied weather conditions. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Must have ability to work a flexible schedule when needed/requested and meet all on-call rotation responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to fumes, airborne particles, or communicable diseases. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be exposed to the risk of violence and secondary trauma.

Additional Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age, pass a background check and Family Care Safety Registry screening, fingerprint screen, drug screen and have a valid driver’s license and proof of insurance. Position requires CPR, Med Tech Certification and Chauffeur’s License within 30 days from the date of hire.

Non-Discrimination:

Synergy Services is an EEO employer. We firmly support the principle and philosophy of equal employment for all individuals, regardless of age, race/ethnicity, religious creed, ancestry, color, sex, disability (including pregnancy), national origin, marital status, political belief, sexual orientation, gender identity, gender expression, genetic testing and screening information, covered veteran status or any other protected category pursuant to applicable federal, state or local laws.

Benefits:

All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401K Plan with Employer Match. Some regular part-time positions are eligible for partial benefits. Synergy Services is committed to fostering, cultivating, and preserving a culture of belonging and representation. We feel our staff, interns, and volunteers are among our most valuable assets. We embrace and encourage the differences in life experiences, knowledge, self-expression and unique capabilities that our staff, interns and volunteers bring to their work at Synergy. These aspects strengthen our agency, community, and our work with clients.

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