Supervisor Clerical Ambulatory – Atrium Health SouthPark Pediatric Clinic FT Days Position Available In Mecklenburg, North Carolina

Tallo's Job Summary: The Supervisor Clerical Ambulatory position at Atrium Health SouthPark Pediatric Clinic in Charlotte, NC is a full-time role with an estimated salary of $36.6K - $44.1K a year. The role involves providing leadership to the clerical team, overseeing patient flow, scheduling appointments, care coordination, and revenue cycle functions. Qualifications include call center experience, a high school diploma or GED, and at least 3 years of experience in a medical office setting.

Company:
Atrium Health
Salary:
JobFull-timeOnsite

Job Description

Supervisor Clerical Ambulatory – Atrium Health SouthPark Pediatric Clinic FT Days Atrium Health – 3.7

Charlotte, NC Job Details Full-time Estimated:

$36.6K – $44.1K a year 4 hours ago Qualifications Call center Medical office experience Mid-level High school diploma or GED Associate’s degree Operations Full Job Description Overview Job Summary Provides leadership for front line clerical team members to support practice operations. Oversees team member and patient flow, and leads department functions related to scheduling appointments, care coordination and authorization management, registration and check in/out and revenue cycle functions. Essential Functions Develops staffing plans to maximize use of resources. Interviews and selects clerical team members for the department in cooperation with the department manager. Trains and assists new clerical team members in the onboarding process for the department. Coaches and counsels clerical team members on their performance. Oversees meeting performance metrics for the department to include productivity and quality standards. Conducts or delegates auditing responsibility for compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed. Physical Requirements Work consistently requires long periods of sitting, computer and phone use. Work requires some walking, standing, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds. Must have intact senses of sight, hearing and touch. Must be able to speak and articulate clearly. Works in a fast paced environment. Education, Experience and Certifications High School Diploma or GED Required. Associates degree preferred. Customer service and Practice Operations, Call Center or Ambulatory Revenue Cycle experience required. Minimum of 3 years in a medical office setting preferred.

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