Patient Care Coordinator – IRG/Memphis Orthopaedic Group – Ortho South Position Available In Shelby, Tennessee

Patient Care Coordinator•IRG/Memphis Orthopaedic Group•Ortho South

Address:

1244 Primacy Parkway, Memphis, TN, 38119

Location:

East Memphis, TN

Categories:

Patient Care Coordinator Job Description Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Memphis Orthopaedic Group•Ortho South to offer exceptional outpatient orthopedic therapy services to the East Memphis, TN community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position. What is a Patient Care Coordinator? A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.

Company Benefits:

Full Time PTO, holiday pay, medical/dental/vision insurance, and more
401k match
Competitive wages Essential qualities of a

Patient Care Coordinator:

Great attitude and a desire to help others
Ability to work independently and as a team
Superior customer service and communication skills
Ability to multitask and remain detail oriented
Adaptable
Appropriate computer skills

Job Duties Include:

Working knowledge of our electronic health records system
Navigating between multiple computer programs and web base portals
Greeting patients in a friendly, supportive manner
Answering incoming calls
Scheduling new and reoccurring appointments
Verifying insurance coverage and obtaining insurance authorizations
Collecting patient payments and balancing end of day
Post daily charges into billing software
Manage insurance denials and accounts receivable
Participating in training programs and staff meetings
Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic directly. Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law. Upstream Rehabilitation
1200 Corporate Dr, Suite 400
Birmingham, AL 35242
(205) 991-7488