Medical Front Office Position Available In St. Johns, Florida

Medical Front Office ENT Specialists of North Florida and Meier Plastic Surgery Saint Johns, FL 32259

JOB SUMMARY:

At ENT Specialists of North Florida and Meier Plastic Surgery, the Medical Front Office Specialist is responsible for various medical front office tasks including check in, check out, answering the phone, scheduling appointments, collecting payment and communicating with patients and staff.

DUTIES AND RESPONSIBILITIES

This list may or may not include al duties assigned Develop and maintain proficiency in the use of the Practice Management System. Greets patients in polite, prompt, helpful manner. Provides any necessary instructions/directions. Updates patient information, provides any necessary forms needing completion and obtains signatures as necessary. Answers phones in pleasant manner and deals with patients’ needs expeditiously. Supplements office staff as reception tasks permit by assisting with photocopying, computer input. Checking patients in and out Obtains authorizations, referrals and verifies insurance eligibility. Schedules patient appointments as needed. Addressing patient conflicts, and resolving them accordingly Knowledge of differences between PPO and HMO plans

Knowledge, Skills and Abilities:

Knowledge of reception tasks, clinic policies, procedures and paperwork. Knowledge of use of office equipment including telephones and computer. Knowledge of customer service concepts and techniques. Skill in using office equipment satisfactorily and handing paperwork adequately. Skill in customer service principles by creating a pleasant waiting room atmosphere. Ability to communicate clearly in person and on the phone. Ability to establish and maintain cooperative relationships with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral written instructions.

KEY COMPETENCIES

Excellent customer service and communication skills, attention to detail, adaptability, problem solving, decision-making, confidentiality, integrity, and coachable. Benefits Health insurance Paid time off Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Referral program Health savings account Flexible spending account Pet insurance Quarterly bonus Employee discounts on selected cosmetic procedures Retention bonus

Hours :

Monday•Friday 7:30am•4:30pm

Location:

St. Johns, 32259 In office/on site

Salary:

$17•$18 hour If you’re interested please upload your updated resume or email Lorraine at Lrahman@nflsurgeons.com

Job Type:

Full-time Pay:

$17.00•$18.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Medical Specialty:

Otolaryngology Schedule:

Monday to Friday No weekends Application Question(s): Is your experience a Medical Front Office specialist recent or within the last 6 months? Are you willing and able to commute to work in any of our offices? Is there any additional information you would like to share regarding your experience? This is not a remote position, are you willing and able to work on site, in office?

Education:

High school or equivalent (Preferred)

Experience:

Medical Front Office:

1 year (Required)

Physicians Office:

1 year (Required)

HMO/PPO Insurance Plans:

1 year (Required) Athena (EMR): 1 year (Preferred)

Obtaining Authorizations:

1 year (Required) Referrals (incoming/outgoing): 1 year (Required) Check in/out: 1 year (Required) Insurance verifications: 1 year (Required) Medical scheduler: 1 year (Required) Ability to

Commute:

Saint Johns, FL 32259 (Required)

Work Location:

In person