Dental Front Office Coordinator Position Available In Gwinnett, Georgia

Dental Front Office Coordinator 3.2 3.2 out of 5 stars 375 Rockbridge Road NW, Lilburn, GA 30047 We are looking for a Dental Front office coordinator in Lilburn, GA You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will coordinate all front desk activities, including calls, appointments, insurance coordination, treatment plans, collecting payments with a friendly in a positive environment. We do need someone with experience with Dentrix Dental software system. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Present treatment plans Ensure insurance is verified and claims submitted Work on any outstanding insurance claims (aging reports) Schedule any patients that have pending treatment Collect payments on a timely basis Skills Proven work experience as a Front desk manager or Reception manager Hands on experience with Dentrix software system Thorough knowledge of customer service, office management and basic bookkeeping procedures Proficiency in English (oral and written) Solid knowledge of MS Office, particularly Excel and Word Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus

Job Type:

Full-time Pay:

$15.00 – $25.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift Monday to Friday Weekends as needed

Education:

High school or equivalent (Required)

Experience:

Dentrix:

2 years (Required) Ability to

Commute:

Lilburn, GA 30047 (Required)

Work Location:

In person