Residential Support Staff Position Available In Southeastern Connecticut Planning Region, Connecticut

Residential Support Staff 3.0 3.0 out of 5 stars 401 West Thames Street, Norwich, CT 06360

Summary Residential Support Staff:

Provide oversight of martin House and assist with meals, guest interaction, set-up and clean-up. Staff are responsible for maintaining the health and safety of previous homeless adults.

Responsibilities:

Monitor participant movement. Maintain a safe, friendly, supportive and inviting environment. Work compassionately with those who have difficulty engaging with service providers. Effectively resolve conflicts among participants and de-escalate potentially violent situations. Monitor participant activities and food distribution. Set up and monitor rooms for cleanliness, insects, safety and assist residents when needed. Ensure participants adhere to rules, especially related to behaviors that are unsafe – if necessary, notifying public safety personnel to help with clients who exhibit inappropriate or unsafe behaviors. Respond appropriately to emergencies . Maintain daily recordkeeping and reports . Ensure the facility is maintained in a clean and orderly fashion . Provide information to supervisor after each shift regarding the number of participants, any need for supplies, incident reports, etc . Other duties as assigned. Minimum Qualificatio ns Ability to work effectively with homeless individuals of diverse backgrounds and abilities. Interest in helping volunteers and participants feel welcome while ensuring a safe environment. Ability to develop rapport, provide information, and refer with sensitivity to cultural issues. Display a high level of initiative, effort and commitment towards completing assignments efficiently. Possess excellent time management skills and the ability to work with minimum supervision. Preferred Qualifications Previous experience with social services and/or homeless programs. Position Requirements Successful completion of background screening.  Reliable transportation. CPR/First Aid Certification. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate. Sometimes work may become stressful when working under pressure. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, this position, basic computer skills,typically involves sitting, standing, walking, stooping, kneeling, climbing stairs, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls.

Job Type:

Full-time Pay:

$17.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance

Schedule:

8 hour shift Evening shift People with a criminal record are encouraged to apply

Work Location:

In person