Administrative Assistant I (Verification Coordinator) – Orthopedics Position Available In New York, New York

Description This position works under the supervision of the Practice Manager. It is responsible for making sure all appointment registrations and insurances are complete and active. It plays a major role in decreasing the department’s authorization and referral denials. Responsibilities Reviews appointments scheduled for all locations and all providers to ensure appointments are complete and coverage is active. Review and clear all registration edits in Patient and Charge Review Work queues pre and post visit. Review patient plan benefits and out of pocket responsibility. Contact insurance companies for eligibility and benefits that cannot be verified via RTE in Epic Verify eligibility and benefits at time of service for TOS changes made by the patient. Verify eligibility and benefits for same day add-on appointments. Update insurance information and ensure coverages are attached to the visit. Attach insurance information if missing from visits. Review if authorization or referrals are required for visits and advise practice to notify patients. Confirm that all patient estimates have been completed. Review if visit reason (if provided) is matched to the correct provider specialty. Review for correct visit type (Follow-up vs Post-op). Verify for out of network benefits if an appointment is made under coverage the provider is non-participating with. Update appointment notes for front desk staff for any issues. Verify Occupational Therapy benefits for same day and upcoming appointments. Correspond with the Access Center regarding issues with appointments created. Verify Workers’ Compensation & No Fault coverage. Update copayment information for each visit. Perform other related duties as necessary. Qualifications Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience (Bachelors Degree preferred). 2-3 years administrative or medical office experience required Non-Bargaining Unit, 845 – Orthopaedics – ISM, Icahn School of Medicine Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the

Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report’s Best Hospitals, receiving high “Honor Roll” status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $22 – $34.5206 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Qualifications:

Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience (Bachelors Degree preferred). 2-3 years administrative or medical office experience required Non-Bargaining Unit, 845 – Orthopaedics – ISM, Icahn School of Medicine