Building Coordinator Position Available In Charleston, South Carolina

Building Coordinator SCACED North Charleston, SC Job Details Full-time $45,000 – $55,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Bilingual Phone inquiries Teamwork Customer service Handling customer inquiries In-person customer service Mid-level Microsoft Office Project management Vendor relationship management Communication skills Administrative tasks Event activities coordination Full Job Description We are seeking a motivated and passionate individual for The Opportunity Center team. As the Building Coordinator, you will play a critical role managing The Opportunity Center community and serve as the lead first face/first voice of The Opportunity Center. Your role provides proactive, solution-oriented support to create a welcoming, organized, and collaborative environment. The Building Coordinator role ensures the building and its community of businesses and nonprofits operate safely, efficiently, and effectively, with a strong focus on customer service and communication. This position provides detailed administrative management and coordination, including procedure development and implementation; reception services, including answering and directing phone calls, emails and visitors; coordinating room rental agreements and meeting logistics, calendaring, filing; and special projects as assigned. The Building Coordinator ensures smooth operations of the building for tenants and visitors alike to include communication on happenings, preparation of training and meeting rooms, AV set up, parking management and event planning to spur collaboration within the building. This individual serves as a liaison to the Opportunity Center Board of Directors; organizes and coordinates outreach and external relations efforts for the Board. The Building Coordinator is also charged with marketing the rental spaces to potential partners and clients. The Opportunity Center is a collaborative building focused on positively impacting low-wealth communities of the Tri-County area in Charleston, SC. This innovative space provides workforce development, small business incubators, and coworking spaces benefiting entrepreneurs and start-ups, while maintaining offices of local non-profits actively working in the community and economic development sector. The mission of the Opportunity Center is collaboration and partnerships through shared space to promote small business development and economic independence for low-wealth families to prosper and build economically viable communities. If you are dedicated to supporting our mission and have a strong background in administration and coordination, we invite you to apply.

Job Overview:

As the Building Coordinator, you will oversee the operations of The Opportunity Center as a collaborative community and provide robust coordination for and communication with staff, tenants, visitors, vendors, building leasing agent, and property managers. You will be expected to multi-task and balance customer service with administrative duties.

Responsibilities:

Manage all general building inquiries (e.g. in-person or via phone, email, online forms, social media messages). Develop, revise, and implement Standard Operating Procedures, New Tenant Manual, and other guidance documents as directed. Greet and welcome each visitor in a friendly manner, assisting guests with current check-in procedures, while being respectful of each person’s privacy and cultural norms, including having them sign the visitor’s log, calling the person/organization to announce visitor’s arrival, and inviting them to enjoy lobby while they wait. Monitor and maintain cleanliness, appearance, and functionality of common areas and meeting spaces. Manage thermostat temperature settings and dehumidifier use to ensure a healthy comfortable environment. Report and coordinate resolution of building janitorial, maintenance, and supply or service requests to the property management company to ensure needs of tenants are being met. Promptly communicate these issues to all tenants and keep them informed of resolution process. Survey user cleanup of meeting spaces after meetings conclude to ensure rooms are tidy and reset appropriately (e.g. no leftover catering, lost and found, trash, tear down of AV). Work with property manager to bill and collect unclean/damage fees. Manage and oversee phone, printer, monitors and all AV for meetings and building operations, including meeting set up and regular rotating signage to highlight building partners and events of the building. Maintain a current email list of points of contact for all tenants, Building Success Center Members, property managers, leasing agent, and others as directed. Support internal communications and collaboration, including creating and distributing a weekly building event calendar with pertinent notices to all points of contact per above. Lead a building-wide culture committee that coordinates building wide engagement events to strengthen relationships and collaboration among tenants (e.g. regularly scheduled food trucks, quarterly breakfasts, brown-bag luncheons). Coordinate new tenant and Business Success Center (BSC) member tours/intake, refer prospective tenants to Leasing Agents and prospective BSC members to the center manager. Manage internal meeting room scheduling and external meeting room rentals, respond to inquiries, keep website information current and accessible, answer questions, provide tours, create and execute rental agreements, and manage billing and collections for fee-based rentals. Coordinate event logistics and setup including AV, signage, parking, security, and catering/vendor support as needed. Engage community groups and event planners, maintain a robust social media and online presence, and implement other approved marketing strategies to increase the rental of TOC meeting space. Support communication and logistics for TOC Board meetings as needed.

Qualifications:

Strong organizational, multi-tasking, and project management skills. Excellent written and verbal communication skills. Excellent customer service skills. Proficient in using Microsoft Office applications. Detail-oriented with a high level of accuracy in data entry and record-keeping. Ability to work independently and collaboratively in a team environment.

Job Type:

Full-time Pay:

$45,000.00 – $55,000.00 per year

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift

Work Location:

In person