Hotel Front Desk Agent Position Available In Alachua, Florida

Hotel Front Desk Agent Grosvenor Hotel Group/Hampton Inn Alachua Alachua, FL Job Details Part-time | Full-time From $15 an hour 4 days ago Benefits Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Life insurance Qualifications Hospitality Customer service Front desk Guest services Communication skills Hotel experience Entry level Full Job Description Hampton Inn & Suites Alachua is looking for a friendly and professional FT/PT Front Desk Agent to join our team. Previous hotel experience is preferred. must have schedule flexibility. Evenings and Weekend availability. The successful candidate will be responsible for greeting guests, providing excellent customer service, answering phones, taking reservations, and handling administrative tasks. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment.

Responsibilities:

Greet and welcome guests in a friendly and professional manner. Answer phone calls and respond to emails in a timely manner. Assist guests with check-in and check-out procedures. Process payments and provide receipts to guests. Maintain accurate records of guest information. Ensure that all guests are provided with the highest level of customer service. Resolve customer complaints in a professional manner.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Vision insurance

Schedule:

8 hour shift Evening shift Holidays Ability to

Commute:

Alachua, FL 32615 (Required) Ability to

Relocate:

Alachua, FL 32615: Relocate before starting work (Preferred)

Work Location:

In person