Night Auditor/Front Desk Clerk Position Available In Volusia, Florida
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Job Description
Night Auditor/Front Desk Clerk Holiday Inn Daytona Beach at LPGA | Swati Hotels LLC 137 Automall Circle, Daytona Beach, FL 32124 Job Overview We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk operations, performing night audits, and providing exceptional guest services. The ideal candidate will possess strong hospitality management skills and a commitment to delivering outstanding customer experiences. Responsibilities Conduct nightly audits of all financial transactions, ensuring accuracy and compliance with hotel policies. Manage front desk operations, including check-ins and check-outs, while providing excellent customer service to guests. Handle guest inquiries and resolve any issues or complaints in a professional manner. Maintain accurate records of room availability and reservations. Prepare daily financial reports and summaries for management review. Ensure the security of the hotel premises during night hours by monitoring surveillance systems and conducting regular checks. Collaborate with other departments to ensure seamless communication and service delivery. Skills Strong background in hospitality management, preferably within a hotel or resort setting. Proficiency in front desk operations, including experience with phone systems and reservation software. Bilingual abilities are a plus, enhancing communication with diverse guests. Excellent organizational skills with keen attention to detail for accurate financial reporting. Strong interpersonal skills to provide exceptional guest services and foster positive relationships. Ability to work independently during night shifts while maintaining high standards of professionalism. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel.
Job Type:
Full-time Pay:
$16.47 – $16.73 per hour Expected hours: 40 per week
Benefits:
Employee discount
Schedule:
8 hour shift Night shift
Work Location:
In person