Front Desk Agent Position Available In DeKalb, Georgia

Front Desk Agent Wingate By Wyndham 2762 Cobb Parkway SE, Atlanta, GA 30339 Job description We are looking for a up-beat, personable, person with excellent customer service skills to work front desk. Must be flexible with hours. Responsibilities/Duties Possesses knowledge of all hotel services. Greets guests courteously and registers guests into the hotel. Possesses knowledge of reservation and billing systems. Maintains and controls room inventory and availability. Possesses knowledge of the hotel’s credit policies. Possesses knowledge of hotel products, rates, and special programs. Distributes guests’ mail and packages. Conducts inventory of and restocks supplies. Completes checkout procedures for guests. Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. Runs a detailed shift audit by employee, and balances daily work to computers. Maintains neatness of front desk work area. Completes shift check-list. Performs other related duties as assigned by the General Manager, Assistant General Manager and Front Office Supervisor. Additional Responsibilities

APPEARANCE AND GROOMING

All staff members are required to follow the guidelines set forth by the associate handbook.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.

MATHEMATICAL SKILLS

ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.

Job Type:

Full-time Pay:

$13.00 – $14.00 per hour

Schedule:

Day shift Evening shift Monday to Friday Morning shift Night shift Rotating weekends Ability to

Commute:

Atlanta, GA 30339 (Required) Ability to

Relocate:

Atlanta, GA 30339: Relocate before starting work (Required)

Work Location:

In person