Front Desk Agent Position Available In Centre, Pennsylvania

Front Desk Agent
Full-Time
Hampton Inn & Suites State College at Williamsburg Square
State College, PA
A property of: Shaner Hotel Group
Posted 1 day ago

SHARE THIS JOB

JOB DETAILS Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Other Jobs at Hampton Inn & Suites State College at

Williamsburg Square:

Front Desk Supervisor
Hampton Inn & Suites State College at Williamsburg Square
State College, PA
A property of: Shaner Hotel Group
Full-Time
7 days ago
Guest Room Attendant
Hampton Inn & Suites State College at Williamsburg Square
State College, PA
A property of: Shaner Hotel Group
Full-Time
18 days ago
Hospitality Attendant
Hampton Inn & Suites State College at Williamsburg Square
State College, PA
A property of: Shaner Hotel Group
Full-Time
7 days ago
Find Jobs Career Advice Post a Job
Contact About Us Terms and Conditions Privacy Policy