Front Desk Agent Position Available In Montgomery, Tennessee
Tallo's Job Summary: Join our team at Holiday Inn Clarksville-NorthEast in Clarksville, TN as a Full-time Front Desk Agent. Earn an estimated $25.4K - $28.9K a year with benefits including health insurance, 401(k), paid time off, and more. Ideal candidates have hospitality experience, strong communication skills, and can work a mid-day shift. Welcome guests, manage check-ins, handle inquiries, and ensure a positive guest experience. Apply now to kickstart your career in the hospitality industry!
Job Description
Front Desk Agent Holiday Inn Clarksville-NorthEast Clarksville, TN Job Details Full-time Estimated:
$25.4K – $28.9K a year 2 days ago Benefits Health insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Hospitality Multilingual Customer service Front desk Communication skills Hotel experience Entry level Full Job Description Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is essential in creating positive guest experiences and maintaining the high standards of our hotel or resort. This position is a mid-day shift. 11a-7p, 12p-8p Duties Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently, ensuring all guest information is accurately recorded. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Operate phone systems to assist guests with reservations, inquiries, and other requests. Maintain knowledge of hotel services, amenities, and local attractions to provide accurate information to guests. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests. Process payments and manage billing procedures in accordance with hotel policies. Assist in managing guest relations by fostering a welcoming environment and addressing any issues that arise during their stay. Requirements Proven experience in customer service or front desk operations, preferably within the hospitality industry. Multilingual skills are a plus, enhancing communication with diverse guests. Strong interpersonal skills to effectively interact with guests and team members. Ability to handle multiple tasks efficiently while maintaining attention to detail. A background in hospitality or related fields is preferred but not required. Flexibility to work weekends and holidays as needed. Join our team as a Front Desk Agent where you can make a difference in our guests’ experiences while developing your career in the hospitality industry!
Job Type:
Full-time Benefits:
401(k) Employee discount Flexible schedule Health insurance Paid time off
Schedule:
8 hour shift Day shift Evening shift Holidays Night shift
Work Location:
In person
