Hotel Front Desk Professionals Position Available In Windham, Vermont

Hotel Front Desk Professionals 2.6 2.6 out of 5 stars 25 Upper Handle Road, Dover, VT 05356 The Hermitage Inn seeks hotel front desk professionals.

The Hermitage Inn https:

//thehermitageinnvermont.com is reopening the iconic property and is hiring all hotel staff. If you love taking care of people and working with a team that values its members as much as their guests, we want to meet you. Please respond to this ad with your resume if you think you would be a good fit!

Hotel Front Desk Job Responsibilities:

Welcome guests in a warm and friendly manner Ascertains their lodging, purchasing needs Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary Knows all essential aspects of our resort or hotel operations Registers guests and manages the rooming chart Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems Balances cash drawer by counting cash at beginning and end of work shift Monitors lobby and check-in activity to determine room flow Responds to guest inquiries and requests in a timely, friendly, and efficient manner Provides pre-arrival support for guests arriving on packages Facilitates correspondence with guests Acts as the site liaison for the services and sales center Works collaboratively with any resort associates and resources Hotel Qualifications /

Skills:

Verbal Communication Customer Service Resolving Conflict Teamwork Energy Level Thoroughness Professionalism Education, Experience, and Licensing Requirements:

High school diploma Prior resort or hotel experience preferred Familiarity with telephone, office, and point-of-sale software a plus We offer a number of great benefits, including employer subsidized Medical, Dental and Vision insurance after 60 days. The Hermitage Inn (“The Hermitageâ€) is an

Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

The Hermitage is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Hermitage are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Hermitage will not tolerate discrimination or harassment based on any of these characteristics.