Reservations Agent Position Available In Osceola, Florida
Tallo's Job Summary: Reservations Agent position in Kenansville, FL 34739. Provide excellent customer service, handle inquiries, manage reservations, and collaborate with other departments. Prefer previous customer service or hospitality experience, bilingual skills (English/Spanish) are a plus. Full-time job paying $13.00-$14.00 per hour with benefits including 401(k) matching, dental and health insurance. Schedule includes rotating weekends.
Job Description
Reservations Agent 2.9 2.9 out of 5 stars Kenansville, FL 34739
- Provide exceptional customer service to all guests, ensuring a positive experience
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with check-in and check-out processes, including managing reservations and
- Operate phone systems and handle incoming calls with proper phone etiquette
- Collaborate with other departments to ensure guest needs are met and requests are fulfilled
-
Experience:
- Previous experience in customer service or hospitality is preferred
- Bilingual skills (English/Spanish) are highly desirable
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and the ability to remain calm under pressure
- Attention to detail and the ability to multitask in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
Job Type:
Full-time Pay:
$13.00
- $14.
00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance
Schedule:
8 hour shift Day shift Rotating weekends
Work Location:
In person