3rd Shift Coordinator – Full Time Position Available In Onondaga, New York

3rd Shift Coordinator•Full Time Rescue Mission•2.5 Syracuse, NY Job Details Full-time $61,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Customer service Crisis management Computer literacy Mid-level Master’s degree Team development Driver’s License Bachelor’s degree Interviewing Human Services Leadership Communication skills Time management Full Job Description 3rd Shift Coordinator•Syracuse Emergency Shelter•Full Time Join the Rescue Mission Team!

Shift:

3rd Shift (Sundays•Thursdays 11:00pm-7:30am) |

Rate of Pay:

$61,000 Annually The Rescue Mission is seeking a Shift Coordinator to work 3rd Shift in the Syracuse Emergency Shelter . We are looking for an individual to assist Program Managers in staff management, including recruitment, orientation, training, coaching, and leading. The ideal candidate will cultivate a cooperative and caring atmosphere aligned with the Rescue Mission’s values, fostering teamwork through rapport-building, problem-solving, and collaboration across programs and the community. This position will assist in maintaining a structured, safe, and supportive environment which reflects the mission, vision and values of the Rescue Mission.

Additional Duties:

The Shift Coordinator is responsible for creating a supportive team environment, maintaining high-quality client services, and monitoring performance to ensure best practices are followed. It also involves managing confidential information, auditing data, and addressing incidents, grievances, or complaints in a timely manner. The position also includes maintaining staffing levels for shifts, ensuring quality client services by monitoring performance, implementing best practices, and ensuring client confidentiality. The role requires attending meetings, promoting a safety-first attitude, and maintaining a flexible schedule, including evenings, weekends, and on-call hours. Regular in-person attendance is essential, with additional duties as assigned.

Requirements:

Bachelor’s Degree in human services, health services or related field or equivalent work experience required. Master’s Degree preferred. Ability to work a flexible schedule including 2nd & 3rd shifts and weekend hours required Cell phone/smart phone required Flexibility to change Passion for the mission and vision of the organization Valid NYS Driver’s License in compliance with company driving criteria

Rate of Pay:

$61,000.00 annually

Work Schedule:

Sundays through Thursdays 11:00pm-7:30am Knowledge, Skills, & Abilities Needed to Perform Effectively in this

Position:

Strong Leadership, Communication, and Interpersonal Skills Organizational/time management skills Excellent Customer Service skills focused on the client’s needs Sensitivity and compassion for the homeless population Strong Interviewing/assessment skills Ability to foster and develop a team environment Ability to develop strong leadership skills among team members Ability to build trust-based relationships Ability to problem solve and provide oversight to 2nd & 3rd shift Computer literate Ability to maintain a calm professional presence Ability to manage stress while being exposed to complex personalities, problems and needs Crisis management skills Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow. We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short•Term Disability and more!