Benefit Payment Control (BPC) Specialist (Compliance Specialist 1) Two Permanent Positions! Position Available In Essex, Massachusetts

Job Listing ID:

4292270

Job Title:

Benefit Payment Control (BPC) Specialist (Compliance Specialist 1) Two Permanent Positions!

Application Deadline:

06/23/2025

Job Location:

Salem

Date Posted:

06/16/2025

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

REQ-181832

;

Application Deadline:

06/23/2025

Job Description:

Are you looking to work for the State of Oregon, where the benefits and career opportunities are great? Do you enjoy doing comprehensive research to ensure every detail is accurate? Do you have excellent organization and time management skills in a fast& #8209; paced environment with competing priorities? If so, please consider joining our team and apply today! You do not need to have bilingual Spanish/English reading and speaking skills to apply or be considered for this position. However, if you have these skills, we encourage you to apply! If you are a final candidate and have these skills, you may have the option to take a language proficiency test to receive a 5% bilingual differential. As a BPC Specialist, you will assist the BPC, Investigations, Support, and Special Investigations Units.

Job Duties:

• Receive a high volume of calls from a diverse population of employers and claimants concerning fraud, overpayment, and general claims issues
• Conduct preliminary fact-finding to determine if issues need to be routed to investigators
• Answer technical questions regarding the status of unemployment claims, wage record discrepancies, claims procedures, or problems that prevent claims processing
• Review requests for waiver of recovery of an overpayment to determine cause of overpayment and debtor’s financial hardship; issue decision to allow or deny waiver request
• Review documents to detect a variety of issues which may affect eligibility for unemployment insurance
• Act as the authorized representative and expert witness in Administrative Hearings, preparing all evidentiary documentation that will be used

Required Minimum Qualifications:

• Two years’ experience doing administrative research including compiling and evaluating facts to recommend management action or decide eligibility or compliance with program guidelines and regulations

Note:

College-level coursework may substitute for the experience on the basis of 45-quarter units per year of experience

Desired Attributes:

• Experience determining program compliance within an agency or employer’s guidelines and regulations
• Excellent verbal and written communication skills with a wide range of internal/external customers
• Demonstrated experience to produce a large amount of varied work with accuracy
• Self-motivated, ability to work independently as well as part of a team
• Demonstrated experience to set timelines; prioritize workload; and manage tasks to meet deadlines with frequent interruptions
• Intermediate computer skills (Microsoft Outlook, Word and Excel) in a fast& #8209;paced, open office environment with frequent distractions
• Experience successfully working with people from varied backgrounds, and working through interpersonal conflicts, sensitive issues, or problems
• Demonstrated commitment to Diversity and Inclusion
• Bilingual Spanish/English is preferred but not required See website for full job description

Job Classification:

Compliance Officers Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

$4,409.00 to $6,123.00 per Month

Benefits Offered:

Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Retirement Job Requirements

Experience Required:

 At least 2 years

Education Required:

High School Diploma/GED

Minimum Age:

18

Gender:

N/A

Employer Will Perform:

Background Check