Assistant Director of Military Education Benefits Position Available In Merrimack, New Hampshire

Job Description:

Description Southern New Hampshire University is a team of innovators. Worldchangers. Individuals who believe in progress with purpose. Since1932, our people-centered strategy has defined us•and helped usgrow a team that now serves over 180,000 learners worldwide.

Ourmission to transform lives is made possible by talented people whobring diverse industry experience, backgrounds and skills to theuniversity. And today, we’re ready to expand our reach. All we needis you.

Make an impact•from near or farAt SNHU, you’ll have theoption to work remotely in the following states: Alabama, Arizona,Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa,Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts,Michigan, Mississippi, Missouri, Nebraska, New Hampshire, NewMexico, North Carolina, North Dakota, Ohio, Oklahoma, SouthCarolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia,West Virginia, Wisconsin and Wyoming.

We ask that our remoteemployees have access to a reliable internet connection and adedicated, properly equipped workspace that is free ofdistractions. Employees must reside in, and work from, one of theabove approved states.

The opportunityThe Assistant Director ofMilitary Education Benefits•Veterans Affairs Processing, willoversee the responsibilities related to the processing andenrollment reporting for Chapter 31, Veteran Readiness & EmploymentProgram-VR&E, for our online and campus student population. Youwill engage and collaborate with the department and universitypartners to achieve solutions to improve the military studentexperience. You will also provide management and oversight ofmilitary benefit education specialists following SNHU’s core valuesand are dedicated to meeting the requirements of the University’sneeds and mission.

This is a remote friendly position (#LI-Remote)and you will report to the Director of Military EducationBenefits.

In this role: You will lead important projects to improve the militarystudent experience in processing military benefits. You will oversee and maintain the Tungsten Network Portal forVR&E authorization form processing and invoicing. You will build relationships and communicate withrepresentatives of the Department of Veterans Affairs (VA) dailyand guide communication between the VA and SNHU. You will oversee training modules for new team members andCompass Learning. You will collaborate within the team to improve and design ourdaily practices. You will increase excellence in service through ongoingdepartment support and calibration. You will establish, maintain, and advance quality assurance formilitary benefit processing. You will represent the Military Benefit Team in department anduniversity projects to enhance the student experience. You will provide direct, open, and honest feedback to promoteengagement, collaboration, and communication to increasesuccess. You will perform other related responsibilities to supportMilitary Benefits, Student Financial Services, and Universitygoals.

What we’re looking for: A Bachelor’s degree and 3+ years of recent experience inmilitary benefit processing including VR&E Program and theTungsten Network Portal to ensure compliance with regulatoryrequirements. 2+ years of recent experience with Enrollment Manager, Banner,PowerBI, and Argos reporting platforms. Experience managing a team. A thoughtful mindset to promote and improve daily operationsand practice.

We believe real innovation comes from inclusion•where different experiences, perspectives and talents arecelebrated. So if you’re wondering whether SNHU is right for you,take the leap and apply. You might be just the person we’re lookingfor.

CompensationThe annual pay range for this position is$56,752.00•$90,821.00. Actual offer will be based on skills,qualifications, experience and internal equity, in addition torelevant business considerations. We expect this position to behired in the following target hiring range $62,712.00•$84,846.00.Exceptional benefits (because you’re exceptional)You’rethe whole package. Your benefits should be, too. As a full-timeemployee at SNHU, you’ll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paidholidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources