Travel Trainer Position Available In Hampden, Massachusetts

Travel Trainer Springfield Area Transit Company

• PVTA Springfield, MA Job Details Part-time $17
• $19 an hour 1 day ago Benefits Flexible schedule Qualifications Bilingual Microsoft Word Spanish Report writing Microsoft Excel Working with people with disabilities Intake Writing skills English Research Mid-level Microsoft Office 3 years High school diploma or GED Analysis skills Driver’s License Organizational skills Human Services Computer skills Associate’s degree Communication skills Travel planning

Full Job Description Job Title:

Travel Trainer Department:

Operations Reports To:

Director of Transit Operations / Transit Navigation Program Coordinator F.S.L.A.

Status:

Part-time, (up to 20 hours/week); Non-exempt level (additional hours may be available for part-time position) Grant-funded Funded for a minimum of two (2) years

Hourly Rate:

$17.00

• $19.

00 per hour.

Benefit Status:

Paid time off benefits for full-time position such as vacation, holidays, and sick time. Other benefits may apply.

• Some pro-rated paid time off benefits apply to the part-time position.

Position Summary:

This position will assist with conducting training sessions to assist older adults, persons with mobility impairments, and refugees to access fixed-route public transportation. Training sessions will be designed for small groups and individuals, with initial focus on conducting individualized one-on-one training sessions. The Travel Trainer will also be responsible for utilizing all documentation systems, including the initial interview and application process, needs assessments, training plans, program and client progress, training certifications, follow-up, and all other related documentation. The trainer’s primary responsibilities include identifying training needs, implementing travel training programs, and developing personalized plans for safe public transportation access. Key tasks involve conducting intake assessments, maintaining communication with clients and service providers, keeping records of participants’ progress, and providing follow-ups as needed. Additionally, the trainer will support outreach efforts, assist with maps and schedules, co-teach in-service training, and maintain documentation and reporting systems to analyze and improve the Travel Training Program.

• Qualification Requirements/Education and Experience:

• Candidates must have a High School Diploma or equivalent and relevant experience.

Essential skills include training in one-on-one and small group settings, strong communication and organizational abilities, and professionalism. Experience in data interpretation, reading regulations, and report writing is required. The ability to work independently, pay attention to detail, prioritize tasks, and maintain documentation is critical, along with a strong work ethic and self-motivation.

• Language Skills:

• Proficiency in English is required; bilingual Spanish is preferred. Ideal candidates will have three years of experience with older adults or persons with disabilities and an Associate’s Degree in Human Services.

• Required Competencies:

• Analytical Skills:

• Collect and interpret data to make informed recommendations.

• Interpersonal Skills:

• Communicate effectively while keeping information confidential.

• Technical Skills:

• Proficient in Microsoft Office Suite and tools like Google Translate.

• Communication:

• Speak and write clearly; listen and clarify when needed.

• Organizational Skills:

• Prioritize and manage tasks effectively.

• Judgment:

• Make decisions and take responsibility for your actions.

• Motivation:

• Plan work efficiently and set clear goals.

• Teamwork:

• Collaborate well with others while balancing individual duties.

• Professionalism:

• Treat others with respect and remain calm under pressure.

• Quality and Quantity:

• Ensure accuracy in work and meet productivity goals.

• Adaptability:

• Adjust to changes and manage competing demands.

• Attendance and Punctuality:

• Be present and ensure responsibilities are covered when absent.

• Dependability:

• Follow instructions and meet deadlines.

• Initiative:

• Seek learning opportunities and take on new responsibilities.

• Innovation:

• Approach challenges creatively and share effective ideas.

• Mathematical Skills:

• Proficient in addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. Capable of computing rates, ratios, and percentages and interpreting bar graphs.

• Reasoning Ability:

• Able to identify problems, gather data, establish facts, and draw conclusions. Proficient in interpreting technical instructions in various formats.

• Regulatory Knowledge:

• Understand state and federal regulations relevant to the position.

• Computer Skills:

• Strong knowledge of Microsoft Word and Excel; skilled in conducting online research related to the role.

• Supervision:

• Reports to the Transit Navigation Program Coordinator / Director of Transit Operations.

• Licenses/Certifications:

• Valid Driver’s License with an acceptable driving record.

• Physical Demands:

• Regularly required to sit, stand, walk, and use hands. Must walk at least half a mile and lift weights to 25 lbs occasionally. Frequent computer use and ability to travel within a 25-mile radius are necessary.

• Work Environment:

• Generally quiet with low to moderate stress levels.

Must work outside in various weather conditions and travel throughout the service community. Reasonable accommodations are available for individuals with disabilities.

Job Type:

Part-time Pay:

$17.00

• $19.

00 per hour Expected hours: 20 per week

Benefits:

Flexible schedule

Schedule:

4 hour shift 8 hour shift Evening shift Monday to Friday Weekends as needed

Work Location:

In person