Case Manager-Career Services Position Available In Delaware, Pennsylvania

Case Manager-Career Services 4.1 4.1 out of 5 stars 701 Crosby Street, Chester, PA 19013

Overview:

Salary $45,000 year

Title:

WIOA Case Manager (Career Services)

Classification:

Non-Exempt Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.

Responsibilities:

Build a professional one-on-one working relationship with customers to aid in the introduction of CareerLink services, workshops, partners, and training opportunities Assist customers in registration, job search preparation, workshop registration, and resumes using PA CareerLink website Update participant’s IEP as required to ensure compliance is being met Administer suitability assessments for individuals pursuing training opportunities Accurately review, evaluate, and complete required documentation for WIOA registration eligibility Manage a caseload of a maximum of 50 new job seekers per year plus 50 participants in 12 months follow-up Complete necessary WIOA data entry requirements on CWDS Maintain participant files in accordance with state and local regulations. Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information Work closely with and refer participants to the Business Services Team (BST) for employment opportunities Be knowledgeable of county resources to assist customers with barriers. Split time between CareerLink offices in Media and Chester City. Lead the identification and remediation of participants’ barriers to success Identify, provide access to, and document the use of grant-funded supportive services Identify, provide access to, and document the use of external resources Manage work-readiness activities for participants including workshops, SkillsUP Maintain case notes following local policies in the system of record Other opportunities as available

Qualifications:

Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field Experience in providing career development assistance Previous case management experience Must have notable experience in team-oriented environment Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude Knowledge and understanding of the Workforce Innovation and Opportunity Act Bilingual in Spanish a plus Proficient in Microsoft Office applications Valid Driver’s License