Coordinator, Volunteer Services (NY HELPS), Box OCE-1530/27502 Position Available In Albany, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP Yes The agency in which the vacancy exists. Agency Education Department, State The job title for the vacancy. Title Coordinator, Volunteer Services (NY HELPS), Box

OCE-1530/27502

The job title for the vacancy. Occupational Category No Preference The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 18 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit PS&T – Professional, Scientific, and Technical (PEF) The minimum and maximum of the salary range for this vacancy. Salary Range From $66951 to $85138 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 9 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 5 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? No The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address Office of Cultural Education New York State Museum The city where the vacancy is located. City Albany The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12234 The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Education Department’s (NYSED) Office of Cultural Education (OCE) is seeking a dedicated and enthusiastic applicant to serve as Coordinator of Volunteer Services within the New York State Museum (NYSM). Reporting directly to the Director of Education and Visitor Services, the successful candidate will lead the Museum’s volunteer programs, playing a vital role in building community engagement and supporting the museum’s mission. The Coordinator of Volunteer Services will be responsible for the management and oversight of all volunteer programs, facilitating opportunities for potential volunteers, and providing appropriate support to meet program needs and responsibilities. Other duties of this position include, but are not limited to, the following:

• Develop, implement, and manage all aspects of the Museum’s volunteer program;
• Recruit, screen, interview, and place volunteers in roles aligned with Museum needs;
• Continuously review program offices’ volunteer requests and coordinate placements;
• Design and lead orientation, training, and professional-development sessions; provide ongoing support, supervision, coaching, and recognition;
• Maintain and operate the volunteer tracking system; keep records of hours, assignments, performance, NYSM daily/annual attendance, and school-group visits; generate reports as needed;
• Coordinate all logistics including building access, ID badges, parking for volunteers;
• Maintain and update front-desk reference materials for the NYSM lobby: covering the Office of Cultural Education, Empire State Plaza, and Concourse, to ensure volunteers always have the latest visitor information;
• Organize volunteer appreciation activities and cultivate a positive, inclusive environment that drives retention;
• Serve as the primary contact for volunteer inquiries; address issues and conflicts promptly and professionally;
• Cultivate partnerships and represent the Museum at community events, fairs, and outreach activities;
• Collaborate with staff and department heads to assess needs, create new roles, and align programs with strategic goals;
• Prepare and update handbooks, policies, procedures, and safety guidelines; ensure compliance with museum standards and legal regulations;
• Monitor, evaluate, and report on program effectiveness; collect and analyze participation data; recommend improvements; present findings to leadership and stakeholders; and
• Provide volunteer coordination support to the New York State Library and Archives as needed.

The minimum qualifications required for this vacancy. Minimum Qualifications

MINIMUM QUALIFICATIONS

NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the

NY HELPS

Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under

NY HELPS

will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a

NY HELPS

title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS

To be considered for appointment through

NY HELPS

candidates must meet the open-competitive minimum qualifications for this position.

The qualifications are:

Four years of experience

• which included full responsibility for the overall administration of an institution or organization’s volunteer services program, which must have involved 25 or more registered volunteers per month on a continuing basis.
• An associate degree can substitute for two years of specialized experience; a bachelor’s degree can substitute for four years of experience;

Promotion:

One year of permanent competitive service as a Supervisor of Volunteer services.

COMPETITIVE MINIMUM QUALIFICATIONS

Reassignment:

Candidates must have one year of permanent competitive or 55b/c service as a Coordinator Volunteer Services.. Section 70.1

Transfer:

Candidates must have one year of permanent competitive or 55b/c service in any of the following titles: Senior Companion Program Coordinator, Senior Companion Program Manager, or Supervisor Correctional Facility Volunteer Services. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website.

https:

//careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm 55b/c

Appointment:

This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications: Four years of experience

• which included full responsibility for the overall administration of an institution or organization’s volunteer services program, which must have involved 25 or more registered volunteers per month on a continuing basis.
• An associate degree can substitute for two years of specialized experience; a bachelor’s degree can substitute for four years of experience; It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume.

Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. Additional comments regarding the vacancy. Additional Comments

CONDITIONS OF EMPLOYMENT

This will be a permanent, competitive appointment or a permanent, non-competitive appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. If applicable, verification of degree will be required at the time of interview for all candidates. This position leads to a maximum salary of $85,138 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

APPLICATION

Qualified candidates should send a resume and letter of interest by July 1, 2025 to OCEJOBS@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1530/27502) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility. New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for

New York State:

• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf Generous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff. Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost. Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.

Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Office of Human Resources Management The telephone number to use for questions about this vacancy. Telephone (518) 474-5215 The fax to use for this vacancy. Fax (518) 486-5631 Email address for emailing applications, or to ask questions about this vacancy. Email Address ocejobs@nysed.gov Address The street address of the contact for this vacancy. Street NYS Education Department 89 Washington Avenue, OHRM Room 528EB The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12234 Instructions for potential applicants. Notes on Applying

APPLICATION

Qualified candidates should send a resume and letter of interest by July 1, 2025 to OCEJOBS@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1530/27502) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.