Resident Assistant (RA) Position Available In Erie, New York

Resident Assistant (RA) Family Promise of Western New York Buffalo, NY Job Details Part-time From $17.50 an hour 1 day ago Benefits Paid training Paid time off Employee assistance program Paid orientation Paid sick time Qualifications CPR Certification Resident’s rights Customer service Bachelor’s degree First Aid Certification Associate’s degree Leadership Communication skills Entry level

Full Job Description Job Title:

Resident Assistant Status:

Part Time Wage:

Starts at $17.50/hour Reports to: Shelter Supervisor Family Promise of WNY is an emergency shelter for homeless families in Buffalo, New York. The Resident Assistant (RA)’s role is a hands-on role meant to help support the operations of the shelter. Our team of Resident Assistants work together as front-line staff in our shelter in alignment with trauma-informed care best practices and help to maintain a safe, clean and supportive living environment. A successful candidate will have a history of working in social services, the flexibility to perform a variety of tasks during a shift to take care of the priorities at the moment, be proactive, have a desire to help keep our shelter tidy and clean and will be able to handle crisis situations in a calm and professional manner. Duties

• Responds promptly to the needs of the guests living in shelter, treating guests in a professional and compassionate manner utilizing a strengths-based, trauma-informed approach
• Proactively works to maintain a safe, clean and comfortable living environment for our guests
• Serves as the contact person for guests during the day and evening via our office or house cell phone.
• Performs office tasks if working during business hours, as assigned
• Performs housekeeping duties during shifts to maintain shelter overall appearance
• Assists the team in cleaning and flipping guest rooms when they are vacated
• Reports all maintenance and supply needs to the team immediately to ensure a functional environment
• Manages crisis situations and contacts 911 if necessary and the Team Supervisor or Executive Director immediately if there is an emergency
• Communicates with the team via Staff Reports, Guest Warnings and Incident Reports as necessary
• Participates in team meetings and regular trainings as assigned
• Coordinates with team to ensure coverage of the shelter
• Completes other duties as assigned by supervisor or the leadership team Skills and other Qualifications
• Maintains professionalism at all times while dealing with guests and staff
• Compassion and patience for working with people in crisis
• Excellent communication skills for collaborating with team
• Good character and judgement decisions, including displaying behavior appropriate to a mentor who works in close contact with children
• Flexibility with general shift coverage
• Several Background checks required
• Must be able to lift 25+lbs Agency Expectations
• Demonstrates knowledge of the program, mission and services of FPWNY
• Complies with all policies and procedures in Employee Handbooks
• Maintains client confidentiality
• Willingness to stay compliant with necessary certifications
• Immediately reports all suspected incidences of child abuse/neglect, suicidal ideation, medical emergencies or violent situations
• Is punctual and consistent in reporting for scheduled work shifts to assure coverage
• Complies with agency standards of conduct and professionalism
• Ability to work in an alcohol and drug free environment Hours
• Looking for coverage for a variety of shifts

Compensation:

starts at $17.50/hour, with a shift differential between 11:00pm-7:00am of $18/hour.

To Apply :

Go to https://fpwny.org/jobs

Job Type:

Part-time Pay:

From $17.50 per hour Expected hours: 8 – 24 per week

Benefits:

Employee assistance program Paid orientation Paid sick time Paid time off Paid training

Schedule:

10 hour shift 8 hour shift Evening shift Every weekend Holidays Overnight shift

Education:

Associate (Preferred)

Experience:

human service: 1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Buffalo, NY 14204 (Preferred)

Work Location:

In person