Import Customs Compliance Clerk Position Available In Orleans, Louisiana

Import Customs Compliance Clerk MSC Mediterranean Shipping Company S.A.

• 3.

9 New Orleans, LA Job Details Up to $50,000 a year 2 days ago Benefits Store discount Wellness program Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Employee discount Benefits from day one Life insurance Qualifications Customer service No experience needed English Administrative experience Bachelor’s degree Entry level Under 1 year Full Job Description Import Customs Compliance Clerk MSC USA

• New Orleans Looking for a career opportunity but have no experience?

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary:

Tracks and monitors containers after arrival into the US to ensure non entry is reported to US Customs in accordance with the Customs Federal Regulations. Facilitates examination process with customer and Centralized Examination Stations. Monitors Dwell Times while in the Port and communicates with UAC Department for potential abandonment cases. Capture and record seal discrepancies to support C-TPAT compliance. Keeps up the highest productivity and service levels standards to ensure customer satisfaction. Key Responsibilities & Duties Meticulously tracks containers eligible for General Order to ensure proper paperwork is on file and compliant with US Customs regulations. Communicates with government agencies, overseas offices, and other departments on the status of the containers and provides guidance when inquiries are received. Provides excellent customer service in a timely manner to ensure the customer files proper entry and takes necessary steps to facilitate releases at examination stations. Sends notification to customers about discrepancies in piece count, customs inspections, dwell time, and General Order. Follows corporate guidelines when responding to customer questions professionally and effectively. Bills applicable exam and General Order fees Offers eligible UAC cases to the UAC department for further investigation. Records seal discrepancies and investigates inquiries with marine terminals and rail partners. Foresees potential challenges before they happen and has problem solving skills to field any unexpected issues. Required skills, experience, education

English:

advanced Strong attention to details Organized, efficient, and able to manage time effectively Strong customer service mindset, focused, and responsive People oriented, with ability to proactively identify client’s requirement and understand their point of view Ability to work under stress Great team player Adapt to learn new software Preferred skills, experience, education Prior experience in customer service, or administrative and clerical jobs with a focus on customer service and problem resolution Bachelor’s degree preferred or equivalent experience in similar role Knowledge of MS Dynamics Knowledge of de-escalation techniques Physical Demands Extended time spent at a desk and using a computer Work Authorization Authorization to work in the U.S What We Offer Competitive Salary Paid Time Off (vacation days + pto days + sick days)

Health Insurance Dental & Vision Insurance Life Insurance:

one-time annual salary up to $50,000 Long Term Disability Insurance Paid Pregnancy Disability Leave & Parental Leave Business Travel Insurance

• Flexible Spending Accounts
• (Health, Dependent Care, Transit/Parking) Supplemental Life, Disability, Accident, Critical Illness and Hospital Indemnity Plans You will also have access to additional benefits, effective day one: Short Term Disability Insurance 401K Plan
• 3% Safe Harbor Contribution with option for Additional 3% employer match.

Wellness Program initiatives Partner Discount Programs Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities

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now include overland transportation, logistics and a growing portfolio of port terminal investments.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MSC Mediterranean Shipping Company Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.