Auto Service Desk Coordinator Position Available In Wake, North Carolina
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Job Description
Job Summary About the
Role:
We’re looking for a dependable, detail-oriented person to join the team at a busy service center that’s also connected to a public gas station. This role involves a mix of administrative tasks and customer interaction•perfect for someone who’s organized, friendly, and comfortable juggling multiple responsibilities. No automotive experience required•full training provided!
What You’ll Be Doing:
Greet customers and answer incoming phone calls Check in service customers and create repair orders Help fuel customers at the on-site gas station when needed Create repair estimates and communicate repair needs clearly Order parts for approved repairs and handle any returns Create purchase orders and deliver parts to technicians Accept rent payments and issue receipts Scan completed repair orders into the system Reconcile payments for repairs, rent, gas, and A/R at end of day
What We’re Looking For:
Strong customer service and phone skills Great attention to detail and ability to multitask Organized and reliable, with a team-player mindset Automotive experience is a plus but not required Willingness to learn and take on a variety of tasks
Perks:
Temp-to-hire opportunity with potential to grow On-the-job training Supportive team and work environment Lots of variety•no two days are the same!
A1421418RDU
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