Automotive Service Advisor Position Available In Luzerne, Pennsylvania
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Job Description
Automotive Service Advisor
FORTY FORT LUBE & SERVICE 1097
Wyoming Avenue, Forty Fort, PA 18704
Job Summary:
Thanks for clicking on our page, hopefully you are reading this ad and are excited to see we are hiring, and you are excited to send us over your resume or schedule an interview. If you have been in the automotive business then I ‘m sure you already know who we are. We want to know who you are! This is a great opportunity to join one of the leading automotive repair facilities in NEPA. We are a family owned, no pressure work environment. Our staff has exceeded the average employment timeline by more then double, with some employees here for well over 18 years. We are seeking a skilled female or male with experience as a Service Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service. you will be the primary point of contact for customers, and will be responsible for managing the entire service process from the initial consultation to the final completion of the job. The successful candidate will have a strong understanding of vehicle maintenance and the operation of a vehicle, the ability to explain the repair process to our customers. Full and Part Time positions available. This position will require the ability to work at both our Forty Fort and Kingston location.
Responsibilities:
- Greet customers and provide a friendly and professional service experience
- Provide estimates and advise customers on the necessary repairs and maintenance
- Help manage the service department, including scheduling and coordinating work orders
- Maintain accurate records of all service work and customer interactions
- Ensure that all work is completed in a timely and efficient manner
- Keep up to date with the latest technologies and advancements in vehicle maintenance
- Communicate effectively with customers and other team members
- Stay organized and prioritize tasks to meet deadlines
- Participate in training and development programs to improve skills and knowledge
Skills:
- Strong understanding of vehicle maintenance and repair
- Experience with automotive diagnostics and repair
- Knowledge of tire service and brake repair
- Proficiency in auto estimating and automotive service management
- Familiarity with transmitting repair orders and scheduling
- Experience with auto service management software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Proficiency in auto estimating and service writing
- Ability to prioritize tasks and meet deadlines
- Willingness to participate in training and development programs to improve skills and knowledge.
Pay scale is leading in the industry, as is the benefit packages that we offer from no deductible heath insurance, yearly eye exams, vacation pay after 90 days, sick time, a good health bonus pay, retirement match plans, Christmas bonus, sales bonuses, use of the garage after hours, cost on all parts, Air Conditioned office and bays. Free gas. list goes on. All resumes and applications will be held confidential. All application will be reviewed and will schedule phone interviews within 2 week time period, if you have any questions or concerns, you can email or call.
Job Types:
Full-time, Part-time Pay:
From $18.00 per hour Expected hours: 25
- 40 per week
Benefits:
401(k) 401(k) matching Flexible schedule Life insurance Retirement plan
Shift:
10 hour shift 8 hour shift Day shift No nights
Work Days:
Monday to Friday Weekends as needed
Work Location:
In person