Field Service Technician Position Available In Middlesex, Massachusetts

Field Service Technician Graytitude Woburn, MA Job Details Full-time $62,400 – $156,000 a year 21 hours ago Benefits Relocation assistance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications PLC-based control system operation 7 years 6 years Field service Hydraulic tools 5 years HVAC/R Forklift 3 years CDL 8 years High school diploma or GED Driver’s License Programmable logic controllers Electrical experience Non-CDL Class C Electrical Engineering Technology Driving Field service technician experience Ethernet Calibration equipment Forklift operation experience (3-5 years) Trade school EPA Universal Certification Power tools HVAC Certification 9 years Senior level Hand tools Mechanical knowledge Service technician experience Full Job Description Job Overview We are looking for a Field Service Technician to install, troubleshoot, resolve, and test cooling units manufactured by the Company. This role involves working in a state-of-the-art data center, ensuring all components function properly. Based in Woburn, Massachusetts, this exciting new position requires frequent customer-site travel to deploy and service Company-manufactured equipment. Responsibilities Competent in replacing subassemblies and performing system-level tests as required. Suggest and make recommendations for improvement to field service engineers, design engineers, and management as needed. Perform product commissioning and complete handover to customers from start to finish. Complete written repair reports to document the cause of failure(s), description of work performed, materials consumed, and condition of equipment. Conduct customer training on Company cooling products when on-site. Read, understand, and utilize equipment diagrams, checklists, engineering drawings, and other process documentation for service, assembly, and repairs. Perform startups, inspections, troubleshooting, repairs, and/or preventive maintenance service on all Company products at customer sites. Represent the Company professionally and courteously, adhering to all Company and customer safety requirements. Collaborate closely with the Company’s Project team, including customers and various construction trades, to ensure thermal cooling system installation timelines are met. Approximately 90% travel, often four to five nights away weekly, covering North America with opportunities for international travel. Minimum Qualifications 5+ years of field service experience. 3+ years of working with project teams, contractors, and interfacing with customers. Strong mechanical aptitude & understanding of electromechanical systems and Cooling Distribution Units (CDU) Ability to read and interpret diagrams (dimensions, assembly, electrical, cooling) Ability to regularly use a forklift, ladder, hand tools, power tools, calibrated measurement devices, and hydraulic equipment. Clean Driving Record Preferred Qualifications High School Diploma (or equivalent) Trade School Certification in HVAC/R Field and/or electronics technology. EPA universal certificate Experience with Liquid Cooling technologies. Knowledge of PLC function & interfacing (RS485, Ethernet, etc.). Join our team as a Field Service Technician, where you will play a vital role in ensuring the reliability of our clients’ operations while enhancing your skills in a dynamic work environment.

Job Type:

Full-time Pay:

$62,400.00 – $156,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Relocation assistance Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Liquid Cooling technologies: 3 years (Preferred)

Field Service Technician:

5 years (Required) Cooling Distribution Units (CDU): 3 years (Required) electromechanical systems : 3 years (Required)

License/Certification:

HVAC/R Field and/or electronics technology (Preferred) EPA Universal Certification (Preferred) Willingness to travel: 75% (Required)

Work Location:

In person