Maintenance Operations Support Assistant Manager Position Available In Mecklenburg, North Carolina

Maintenance Operations Support Assistant Manager Job Employer Name:

SpiderID:

13985001

Location:

Charlotte, North Carolina

Date Posted:

4/25/2025

Wage:

$77000

• $102000 per year

Category:

Transportation/Air, Sea & Land

Job Code:

5457

Job Description:

Title:

Maintenance Operations Support Assistant Manager

FLSA Status:

Exempt

JOB SUMMARY

Develop, maintain, and ensure adherence to company and industry standards. Provide tracking, follow-up, and support on corrective actions for internal audits.

RESPONSIBILITIES

• Lead the development, updates, and distribution of operational and business-related work instructions, procedures, forms, and supporting documentation for field personnel
• Develop, maintain, and report on metrics, tracking findings and corrective actions from Audits, both internal and external.
• Analyze data from audits and develop strategic plans to prevent and/or correct repeat findings and adverse trends
• Compile and evaluate new ideas and assist in prioritization and implementation of new standards and changes to existing standards
• Evaluate and provide feedback on engineering documents to ensure applicability, accuracy, and capability for field personnel
• Collaborate with multi-functional teams from all levels and departments within the organization to develop, standardize, and refine processes, training, and documents
• Support and coordinate communication on all Maintenance Operations efforts related to Conditioned Based Maintenance

QUALIFICATIONS

Required

• Bachelor’s Degree in Mechanical/Industrial Engineering or Business related field from an accredited college or university or an equivalent combination of education and experience
• 5+ years of railroad-related experience in a leadership role
• 5+ years working with Microsoft Office suite of products, primarily Excel, Word, and PowerPoint
• Strong written, visual, and interpersonal communication skills
• High attention to detail and data accuracy. Organized with good follow-through and customer-service orientation
• Ability to prioritize and manage multiple assignments simultaneously
• Ability to work independently and in a team environment
  Preferred
• 5+ years of experience in a quality-related role
• 3+ years of experience gathering/documenting requirements for key operational and business processes to design, develop, test, implement, train, and support those processes
• 3+ years of experience managing and controlling documents and workflows on SharePoint
• 3+ years of experience using lean and continuous improvement concepts to streamline processes and creatively problem solve complex issues
• 3+ years of experience with Oracle ERP
• Deep knowledge of railcar parts and railcar maintenance processes
• Knowledge of industry systems (Railinc, EHMS, DDCT, UMLER, AAR Billing, and Railroad Systems)
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

PHYSICAL JOB REQUIREMENTS

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
Work is frequently performed in a general office environment with moderate noise level. While performing the duties of this job, the employee is regularly required to talk, hear, and sit (remain stationary within work area) and use hands to finger, handle, feel and reach. The employee is occasionally required to move about (stand, walk) and climb, balance, stoop, kneel, crouch, or crawl. Correctable vision required to allow for close, distance, color, peripheral, and depth perception capabilities and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). The employee must occasionally lift and/or transport up to 10 pounds in the office.
Travel is frequently required to Company locations, railroad service yards, and vendors. These locations are often situated in industrial areas that will require the use of personal protective equipment, a safety briefing, and awareness of surroundings at all times. These industrial areas may have a high volume of railroad traffic and require being ambulatory with correctable hearing and visual capabilities which includes close, distance, color, peripheral, depth perception and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). These industrial areas can be loud, near moving mechanical parts, in high precarious places, with vibration, and exposure to outdoor weather conditions. Must be able to climb under and onto railcars. The employee must occasionally lift and/or transport up to 50 pounds.
The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Job Criteria:

Start Date:

Position Type:

Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Contact Information:

Contact Name:

TTX Company

Company Type:

Company:

TTX Company City:

State:

Zip: