Automotive Service Manager Position Available In Essex, Massachusetts

Automotive Service Manager Pride Motor Group – 3.0 Lynn, MA Job Details $90,000 – $140,000 a year 22 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance 401(k) matching Employee discount Life insurance Qualifications Management Mid-level Driver’s License Automotive service Retail management Leadership 2 years Communication skills Full Job Description Automotive Service Manager-GM Experienced Lynn, Massachusetts

AUTOMOTIVE SERVICE MANAGER

If you are an experienced Service Manager with GM and have a proven track record of success and drive to provide the highest level of customer satisfaction or an Asst. Service Manager looking to take that next step in your career, then we are looking for you to join our Chevrolet dealership. Come experience a new opportunity in a dynamic and busy service department. Pride Motor Group offers a very competitive salary, outstanding benefits package, and safe and friendly work environment.

RESPONSIBILITIES

Hire, train, manage and retain service team not limited to advisors and technicians Ability to listen, communicate effectively and resolve conflict with customers, employee and co-workers Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions Manage and maintain factory standards for warranty claims Maintain high CSI rating by handling customer complaints immediately and appropriately Maintain customer follow up system that encourages repeat and referral business Establishes department goals and objectives, measures progress, analyzes results and makes improvements as needed Manages required training to comply with manufacturers Manage shop productivity, labor hours, cost of sale and operating expenses to provide for a profitable department

QUALIFICATIONS 2 – 4

years of management experience in a GM dealership required Strong work-ethic with the ability to work in a fast-paced, results-driven environment Successful experience in automotive retail management Strong communication and leadership skills Valid and clean driver’s license Ability to work extended hours and Saturdays when necessary Strong focus on providing excellent customer service

BENEFITS

Medical, vision and dental insurance Life Insurance – company paid Basic Life and Voluntary Life Flexible Spending Accounts Short-term and long-term disability Paid holidays and vacation time 401k with company match Employee purchase and discount program We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver’s license and have a satisfactory driving record.