Service Technician Position Available In Maury, Tennessee

Service Technician 3.3 3.3 out of 5 stars Columbia, TN Preventia Security is seeking a Service Technician to play a crucial role in ensuring the optimal performance and reliability of our diverse security and life safety systems. This position involves performing scheduled preventative maintenance, troubleshooting and repairing system malfunctions, and providing exceptional technical support and customer service. The ideal candidate is a highly skilled, detail-oriented problem-solver with a strong technical aptitude, a commitment to safety, and a passion for exceeding customer expectations.

Description About Preventia Security:

Preventia is a rapidly growing, locally owned and operated technology company focusing on security, life safety, and automation technology serving the middle Tennessee area. We provide top-tier installation and service for residential and commercial security systems, cameras, life safety systems, home automation, low-voltage, and audio-video solutions. Our mission is to deliver excellent service, help our customers feel safe and secure, and give them peace of mind. We are seeking a Service Technician to join our growing team.

Location:

Spring Hill, Tennessee, United States (On-site)

Department:

Operations Reports To:

Amanda Prince, Customer Experience Manager Salary:

$20 – $33.00/hour

Position Overview:

Preventia Security is seeking a Service Technician to play a crucial role in ensuring the optimal performance and reliability of our diverse security and life safety systems. This position involves performing scheduled preventative maintenance, troubleshooting and repairing system malfunctions, and providing exceptional technical support and customer service. The ideal candidate is a highly skilled, detail-oriented problem-solver with a strong technical aptitude, a commitment to safety, and a passion for exceeding customer expectations.

Responsibilities:

Providing on site maintenance for residential and commercial burglar systems, Hardwired/Wireless alarm, CCTV, Fire System, and Access Control installation & service Working independently with minimal supervision Communicate with existing customers to find new opportunities or needs Great communication with the main office Demonstrate Preventia products and services to customers Keep accurate records for inventory and time Troubleshoot technical problems

Qualifications:

2+ years experience in one or more: Security Alarm, CCTV, Door Access, or Fire Excellent communication skills Outgoing and friendly personality Dependable Strong work ethic Highly motivated Integrity, strong moral values Results Oriented Ability to pass background and drug test Good driving record, valid driver’s license Why Work at Preventia?

Competitive Pay & Benefits:

Competitive Pay:

$20 – $33/hour, depending on experience. Individual and team bonus opportunity based on key performance indicators (KPI) – paid quarterly 401(k) with company matching Health, dental, vision, and accident insurance Short and long-term disability Paid time off Paid training and career development Health savings account (HSA) Voluntary life insurance & Critical Illness with Cancer coverage

Preventia Perks:

Including free home monitoring, a Christmas Club (+ match), and $350/month toward employee cost of health insurance premiums

A Company That Lives Its Values:

At Preventia, we’re committed to our core values: Enjoy what you do Anticipate needs, over-communicate, and exceed customer expectations Operate as a team Be honest and hold yourself to a higher standard

A Culture of Accountability:

We work hard to ensure that our purpose, values, and promises are upheld. We’re a team that holds each other accountable to our highest standards of service and performance. Preventia is an equal opportunity employer. Salary $20 – $33 per hour