Digital Advertising Associate Position Available In Wake, North Carolina

Digital Advertising Associate
Are you looking for a high energy, strategic, and fast-paced position as a Digital Advertising Associate? Join Relias, thepany changing lives throughout the world by helping healthcareanizations improve their clinical and financial oues!
For 11,000+ health care and human serviceanizations, Relias helps clients deliver better clinical and financial oues by elevating the performance of teams. We helpanizations across the continuum of care get better at maintainingpliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options

• you choose when you want toe into the office!
  Active Employee Resource Groups open to all employees!
  Comprehensive onboarding program
• a great introduction to ourpany, customers and culture!
  Growth and career advancement opportunities!
  20%+ annual employee promotion and transfer rate
  Multiple development program options
• leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  Professional development gained from conference attendance and participation inanizations like NC Tech
  Onsite 321 Coffee Shop providing free coffee and pastries to employees
  The Advertising Solutions Associate will support asset collection for client advertising campaigns, manage a small group of ambassadors in our socialmunity, coordinate orders with external vendors, and assist with client relationship management.

The role requires stronganizational skills, attention to detail, and the ability tomunicate effectively with internal and external stakeholders.

WHAT YOU’LL BE DOING

Campaign Asset Coordination & Support Collect,anize, and review creative assets (e.g., images, videos, copy) from clients and internal teams to ensure all assets meet platform specifications and brand guidelines.
Monitor asset delivery timelines, follow up on outstanding requests, and ensure all materials are ready for on-time campaign launches.
Assist with campaign scheduling, including entering campaign details into Jira and coordinating launch timelines with cross-functional teams.
Support the Digital Advertising (DA) team by responding to client inquiries and internalmunications related to campaign setup, assets, and timelines.
Ambassador Program Management
Support and oversee a small group of socialmunity ambassadors.
Coordinate ambassador activities, ensuring alignment with campaign objectives.
Monitor ambassador engagement and provide performance updates to the marketing team.
Vendor Coordination and Order Management
Manage orders to external vendors, ensuring timely delivery of marketing materials and campaign assets.
Track order fulfillment, troubleshoot issues, andmunicate updates to relevant stakeholders.
Maintain vendor relationships and ensurepliance with agreed-upon terms.
Client Relationship Support
Serve as a point of contact for clients regarding asset submissions and campaign requirements.
Provide updates to clients on campaign progress and deliverables.
Assist with client inquiries and escalate issues to appropriate team members as needed.
Other duties as assigned
Maintain marketing operations documentation and internal records.
Support special projects and administrative tasks as needed.

COMPETENCIES

Client Relationship Management (CRM): ability to effectively manage and nurture client relationships to achieve mutual success

CRM Tool Management:

utilization of CRM tools to improve overall client experience

Client Discovery:

understand a client’s needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long-term relationship

Initiative:

ability and willingness to take independent action, show proactive behavior, and drive progress without being explicitly instructed or directed

Collaboration:

work effectively and harmoniously with others towards amon goal or objective utilizing the skills and attitudes necessary to engage,municate, and cooperate with individuals or groups, fostering an inclusive and productive work environment

EXPERIENCE REQUIRED

(MINIMUM

REQUIRED

)
Minimum of 2 years professional experience in customer success, professional services, support role, or product role

EDUCATION REQUIRED

(MINIMUM

REQUIRED

)

• Bachelor’s degree

EXPERIENCE/EDUCATION PREFERRED

Experience with CMR tools (i.e., Salesforce, project management software, etc.)
Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within amutable distance to our office (~1-hourmute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Company:

Relias LLC Country:

United States of America State/Region:

North Carolina City:

Morrisville Postal Code:

27560

Job ID:

280734