Specialist, Marketing Operations Position Available In New York, New York

Specialist, Marketing Operations Eddie Bauer – 3.6 New York, NY Job Details Full-time $65,000 – $75,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Customer service Microsoft Office Bachelor’s degree SEO Organizational skills Computer skills Marketing Entry level Under 1 year Full Job Description The Specialist, Marketing Operations will play a vital role in driving growth and enhancing customer engagement for the Iconic Brands, Brooks Brothers and Eddie Bauer. Reporting to the Sr Manager, Owned Media Operations this role will assist with day-to-day operations and strategic development of our loyalty programs, direct mail initiatives, and website marketing (SEO and general website engagement). This role requires strong collaboration with Creative and other Marketing Centers of Excellence (COEs), as well as the Merchandising and Planning departments to ensure cohesive and impactful customer experiences.

Position Responsibilities:

Assist with daily operations of the loyalty programs for both brands to drive engagement with existing members, acquire new customers into the program and analyze performance for optimization. Coordinate communication plans for loyalty members across email, SMS, site experience, direct mail, in store and customer service to ensure cross channel alignment. Contribute to the development of all direct mail and website marketing initiatives beyond the loyalty programs. Partner with Creative, Marketing COEs, Merchandising, and Planning to ensure integrated and effective marketing initiatives. Track KPIs, analyze data, identify trends, and provide regular reports and recommendations on program performance. Support innovation within owned media through executing testing strategies followed by analysis for further implementation. Continually explore opportunities to improve the loyalty programs and associated benefits and communication strategies with a goal to increase their value to the business. Day-today contact with external vendors and agencies working on owned media programs. Opportunity for exposure into all owned media marketing channels with the ability to learn its impact on the omnichannel ecosystem.

Qualifications:

Bachelor’s Degree 0-2 years of experience in digital or traditional marketing. Experience with CRM programs (including Email and SMS), direct mail, site marketing/merchandising and/or SEO. Experience working in cross-functional environment, managing multiple critical tasks with competing priorities and differing stakeholders. Proven capability to communicate and build strong relationships with multiple levels and departments within, and outside, an organization. Experience in a high-paced environment driven by the necessity to keep up with the ever-changing digital marketing industry and continuously strives for improvement. Proven skills in reporting and analyzing data, using Microsoft Office suite of products, including a working knowledge of spreadsheet functions. A Growth Mindset demonstrated through embracing challenges, always learning mentality, valuing success of others, persisting in the face of adversity, celebrating risks and recognizing failure leads to mastery and being able to give and receive feedback constructively. Travel may be required, based on business needs. Adhere to regular in-office presence, including to engage in in-person team interaction, meetings and collaboration. Job duties may be performed effectively using the hybrid work program designated by the company. Perform other duties as assigned by supervisor as the company retains the right to change duties to this position. Must have authorization to work in the United States.

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards. Ability to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards. Ability to remain in a stationary position for up to 8 hours per day Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods Ability to reach at or below shoulder level Ability to carry equipment, move boxes/samples, etc. Pay is based on several factors including but not limited to position offered and work experience. In addition to your salary, Catalyst Brands offers a benefits package, including health care (medical, prescription, dental, vision), company paid life insurance and long term disability, 401(k) plan with company match, paid time off programs starting with minimum 15-days based on role, overtime pay (if hourly), flexible work schedule, and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found here: https://sparcbenefits.com/Candidate-Benefits-Highlights Reasonable Accommodation The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA). Catalyst Brands is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”). Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards. Ability to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards. Ability to remain in a stationary position for up to 8 hours per day Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods Ability to reach at or below shoulder level Ability to carry equipment, move boxes/samples, etc.

For Stores & Distribution Centers:

Bend, lift, open and move product and fixtures up to 50 lbs., as needed. Please note that the deadline for submitting your application for this position is three weeks from the date the job posting was published.