VP, Product & Experience Position Available In Cobb, Georgia

VP, Product & Experience LendingPoint, LLC – 2.7

Kennesaw, GA Job Details Full-time Estimated:

$128K – $170K a year 7 hours ago Qualifications Jira Web accessibility Agile product development 5 years Customer segmentation Analysis skills Product development Continuous improvement Product management Adobe

XD UX WCAG

Agile Lending Senior level Figma Communication skills Banking Full Job Description

JOB SUMMARY

Responsible for leading the strategy and continuous improvement of our digital application journey—from first interaction through customer onboarding. This role drives business growth by optimizing the online application funnel, using data, experimentation, and cross-functional collaboration to enhance conversion, speed, satisfaction, and trust.

ESSENTIAL JOB FUNCTIONS

Lead the product strategy for the online application experience across web and mobile platforms. Use data-driven insights to prioritize initiatives, plan roadmaps, and identify optimization opportunities across the conversion funnel. Define and manage product requirements, user stories, and success metrics in collaboration with Engineering, Design, Revenue, and Risk teams. Foster a culture of continuous improvement through rapid experimentation, A/B testing, and cohort analysis. Analyze customer behavior data—including session replays, funnel drop-off rates, and heatmaps—to identify friction points and drive scalable enhancements. Develop and maintain dashboards to track key performance indicators (e.g., application completion rates, Net Promoter Score, time to approval, and user engagement). Champion a product-led, customer-centric approach across the organization.

MINIMUM QUALIFICATIONS

Minimum of 10 years of experience in product management, digital experience, or growth roles with progressively increasing responsibility. At least 5 years of experience in FinTech, lending, banking, or other regulated financial services industries. Proven track record as a product owner or product leader managing high-volume, high-impact digital funnels such as onboarding, applications, or checkout processes. Strong expertise in UX and product design principles, with proficiency in design tools such as Figma, Adobe XD, or equivalents. Advanced knowledge of product analytics platforms (e.g., Amplitude, Mixpanel, FullStory, GA4) and experimentation/testing tools (e.g., Optimizely, VWO). Demonstrated success leading cross-functional teams and driving alignment. Knowledge of WCAG and accessibility standards to ensure inclusive product experience, preferred. Experience with behavioral design or persuasive technology to influence user actions effectively, preferred. Familiarity with agile product development methodologies and tools such as Jira, preferred.

COMPETENCIES

Customer Focus:

Demonstrates empathy and clarity in all communication touchpoints.

Strategic Thinking:

Ability to develop and execute long-term product strategies aligned with business goals and market trends.

Data-Driven Decision Making:

Strong analytical skills to leverage data, experimentation, and metrics for prioritization and optimization.

Leadership & Influence:

Proven capacity to lead, motivate, and align cross-functional teams across product, design, engineering, and business functions.

Communication:

Clear and persuasive communication skills, able to articulate vision, roadmap, and complex concepts to diverse audiences.

Innovation & Agility:

Comfort with ambiguity and change; fosters a culture of rapid experimentation and continuous improvement.

Technical Acumen:

Solid understanding of digital product technologies, analytics platforms, and UX/design tools to effectively collaborate with technical teams.

Problem Solving:

Ability to identify customer pain points, diagnose issues, and design scalable solutions with measurable impact.

Collaboration:

Builds strong partnerships internally and externally to drive cross-team success and alignment.

Results Orientation:

Focus on achieving measurable business outcomes while balancing speed, quality, and customer value.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk, reach and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.

WORK ENVIRONMENT

While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting. This role is in-office. Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.