Patient Account Representative Position Available In Dutchess, New York
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Job Description
The Patient Account Representative is responsible for all patient open balance accounts, to include collection balances.
DUTIES AND RESPONSIBILITIES
+ Daily preparation of patient statements with review of aged accounts for submission to the collection agency. + Assisting patients with their open balances and setting up payment arrangements, and review of Financial Hardship forms. + Review of aging patient accounts and making calls to patients to settle accounts with prompt pay offers. + Care Credit set up and roll out to offices. + Collection company liaison and posting collection agency payments + Outgoing calls to patients regarding benefits review and the patients’ out of pocket responsibilities. + Answering incoming phone calls regarding patient billing questions + Responding to patient email inquires + Incoming batch reconciliation from outside offices + Other Duties as Assigned
EDUCATION AND WORK EXPERIENCE
+ 1-2 years’ experience required
KNOWLEDGE AND SKILLS
+ Strong computer skills. + Excellent organizational and time management skills. + Effective oral and written communication skills. + Excellent interpersonal skills. + Detail oriented, able to multitask and meet deadlines.
