Enterprise Account Portfolio Manager Position Available In Philadelphia, Pennsylvania
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Enterprise Account Portfolio Manager
Enterprise Account Portfolio Manager
Philadelphia, Pennsylvania
Position Type:
Full Time
Req ID:
2025-1391273
Date posted: 06/16/2025 Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Allied Universal® is hiring a Enterprise Account Portfolio Manager. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.
Pay Rate:
$85,000-$115,000 per year Hybrid position requires minimum of 3 days per week working at client site
RESPONSIBILITIES
Oversee the implementation and standardization of operational processes to ensure contract compliance, efficiency, and service excellence across multiple sites. Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings. Lead quarterly and annual client business reviews, preparing and delivering customized PowerPoint presentations that highlight performance and strategic initiatives. Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity Act as a subject matter expert and provide strategic guidance to internal teams, supporting the delivery of service improvement initiatives and surge responses. Manage full P&L responsibilities including budgeting, revenue growth, profitability, and expense control; develop and execute strategies to meet financial targets. Analyze operational metrics and KPIs using business intelligence tools to identify trends, drive performance improvements, and support decision-making. Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process
Ability to travel domestically, ranging from 35% to 50% of the time based on client and company needs; to provide oversight, engage with clients, and support local operations at domestic locations
QUALIFICATIONS
(MUST HAVE): Must possess one or more of the following:
Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
Minimum of two (2) years of account management experience driving customer solutions
Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to collaborate across multiple branches and support departments to creatively support client’s satisfaction
Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
PREFERRED QUALIFICATIONS
(NICE TO HAVE): Military veteran, law enforcement, or contract or proprietary security services experience
BENEFITS
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Bonus
Auto allowance #LI-CW1 Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.