Global Account Manager Position Available In Providence, Rhode Island

Global Account Manager Waters Corporation United States, Rhode Island, Providence Jun 24, 2025 Global Account Manager Req. # 23395 Job Family FS – Field Sales Location US-CT | US-MA | US-RI | US-NY | US-PA Overview Reporting to the Director of Global Accounts the Global Account Manager (GAM) is responsible for leading and growing a long-term, collaborative relationship with accounts designated as strategic to Waters’ business. The GAM’s primary points of contact are key decision makers within the scientific and business communities of each account. The GAM will coordinate efforts of cross-functional customer-facing and internal teams to meet sophisticated customer requirements and leverage new business opportunities across the customer’s organization. In most cases the scope of responsibility will be global. This position is located within driving distance of to Connecticut, USA and gives reasonable and ready access to key locations of the assigned account. Ability to travel internationally is required. Responsibilities Job Details Will be responsible for strategically running all business aspects related to growth, collaboration, and customer satisfaction at a single, multi-national pharmaceutical account
Develops a Business Plan for each account for which s/he is responsible. This business plan will be constructed to meet both short- and long- term business objectives and to position Waters as a strategic partner that drives growth and collaboration
Collaborates with the customer-facing geographic business owners to execute the account-specific plans
Responsible for coordinating global business development activities at assigned Global Accounts
Coordinates efforts to identify and address large global sales opportunities
Supports the Global Business Owners (AM’s and GM’s) and Global Contract Management team in maintaining and supporting necessary contracts for the assigned global account
Monitors and understands opportunities and threats, including client market environment and potential competition

Qualifications Candidate Profile:

BS/Masters/PhD in a scientific subject area (e.g. chemistry, biology or biochemistry) or a science-related field of study
Over 10 years in commercial leadership roles, including at least three years with full customer-facing accountability for revenue generation at a regional level or above
Ability to demonstrate an understanding of sound business and financial fundamentals
Have in-depth knowledge of the pharmaceutical market and industry In terms of the performance and personal proficiencies required for the position, we would highlight the following: Implementing Strategy Owns the process of developing a clear and winnable strategy to deliver the vision of what the customer supplier relationship can be
Effectively communicates Waters’ vision, future product strategies and benefits of a global relationship to customers in positions from lab manager to senior leadership
Optimally analyzes company capabilities against the customer to resolve fit, opportunities, and “solutions” of products and services that meet customer-defined value
Anticipates future consequences and trends accurately; sharing these thoughts with key team members within Waters Executing for Results Drive execution of strategy to exceed revenue targets
Capable project and process manager
Goes beyond conventional modes of thinking and approaching problems and creatively develops innovative, alternate possibilities beyond the obvious
Manages a sophisticated web of relationships with key partners, balancing differing agendas and championing the overall customer strategy for enterprise business outcomes Building Relationships and Leading Through/By Influence Engages others to gain their support and cooperation in pursuing initiatives or courses of action
Leads the team in the account planning and solution development processes, jointly creating team goals and metrics
Understands the complexities of leading via influence in a matrixed organization; is practical and perceptive in using appropriate methods, resources, and the collaboration of others to accomplish objectives
Uses leadership and entrepreneurial skills to openly engage others in strategic thinking #LI-Remote Company Description Waters Corporation (

NYSE:

WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time. Key Words sales, chromatography, UPLC, LC/MS, MS, field, customer, laboratories, biochemistry, marketing, communication, global account, strategic account, executive sales