Assistant Studio Manager Position Available In Delaware, Pennsylvania

Assistant Studio Manager 3.3 3.3 out of 5 stars Springfield, PA 19064 The Assistant Studio Manager role assists in running all front of house studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Our ideal candidate has strong customer service skills and sales experience, along with a friendly and positive attitude surrounding work. The ASM is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE

Establishes and maintains an effective referral program Maintains accurate records using established OTF sales systems. Conducts telephone inquiries/follow up calls/customer care calls Leads OTF studio previews with prospects and/or fitness program holders Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio Encouraged to participate in 1-2 OTF scheduled workouts per week, to keep up with current fitness programming and understanding the results gained from OTF. Maintains an organized and clean lobby/front desk area Responsible for processing accurate cash and credit card transactions Follow up and follow through activities with all prospective clients Responds immediately to member requests, inquiries and concerns. Proper onboarding all OTF clients through the use of paper and electronic agreements/contracts Works closely with Fitness Team to ensure that processes are fulfilled Responsible for attending and participating in all relative OTF training programs

JOB QUALIFICATIONS

Excellent customer service skills Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) Exceptional verbal and written communication skills required Able to multi-task and thrive in a busy environment. Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use Health & Fitness minded people strongly preferred High school diploma required. Flexible availability.

Schedule:

12:00-close Mon-Fri, weekends as needed. 35-40 hrs/wk

Pay:

$15 hour +

Commission Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Compensation Package:

Bonus opportunities Commission pay

Schedule:

Monday to Friday Weekends as needed Ability to

Commute:

Springfield, PA 19064 (Required) Ability to

Relocate:

Springfield, PA 19064: Relocate before starting work (Required)

Work Location:

In person