The UPS Store #2078 Mooresville, NC | Customer Service Associate Position Available In Iredell, North Carolina

The UPS Store #2078 Mooresville, NC | Customer Service Associate 3.7 3.7 out of 5 stars 516 River Highway, Mooresville, NC 28117 The UPS Store #2078

• Shipping & Printing Associate Customer Service for The UPS Store, UPS’s retail location.

We help people Package and Ship their items all around the country, Design & Print anything from Business Cards to Flyers and Presentations, and offer world class customer service to our community.

Location:

The UPS Store 2078: 516D River Hwy., Mooresville, NC 28117

Store Hours:

• Monday to

Friday:

8a

• 6:30p

Saturdays:

9a

• 4:00p

Sundays:

11a

• 4:00p

Pay:

• Pay is every 2 weeks. The week is Sunday to Saturday.
• Depending on experience, $12
• 22 per hour

Benefits:

• Employer Matching 401k
• Competitive Pay
• Annual performance review and bonus.
• Fixed Schedule
• You probably have commitments to your family, friends, school or sports teams.

We will try to arrange your work schedule around them.

Responsibilities:

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer’s shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Job Types:

Full-time, Part-time Pay:

$12.00

• $22.

00 per hour

Benefits:

401(k) matching Employee discount Paid time off

Shift:

8 hour shift Day shift People with a criminal record are encouraged to apply

Work Location:

In person