The UPS Store #2078 Mooresville, NC | Customer Service Associate Position Available In Iredell, North Carolina
Tallo's Job Summary: The UPS Store #2078 in Mooresville, NC is hiring a Customer Service Associate. Responsibilities include providing exceptional customer service, processing packages, operating equipment, and advising customers on products and services. Qualifications include a high school diploma or GED, strong computer skills, and the ability to lift 40+ pounds. Pay ranges from $12-$22 per hour, with benefits such as 401(k) matching and paid time off.
Job Description
The UPS Store #2078 Mooresville, NC | Customer Service Associate 3.7 3.7 out of 5 stars 516 River Highway, Mooresville, NC 28117 The UPS Store #2078
- Shipping & Printing Associate Customer Service for The UPS Store, UPS’s retail location.
We help people Package and Ship their items all around the country, Design & Print anything from Business Cards to Flyers and Presentations, and offer world class customer service to our community.
Location:
The UPS Store 2078: 516D River Hwy., Mooresville, NC 28117
Store Hours:
- Monday to
Friday:
8a
- 6:30p
Saturdays:
9a
- 4:00p
Sundays:
11a
- 4:00p
Pay:
- Pay is every 2 weeks. The week is Sunday to Saturday.
- Depending on experience, $12
- 22 per hour
Benefits:
- Employer Matching 401k
- Competitive Pay
- Annual performance review and bonus.
- Fixed Schedule
- You probably have commitments to your family, friends, school or sports teams.
We will try to arrange your work schedule around them.
Responsibilities:
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer’s shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
Job Types:
Full-time, Part-time Pay:
$12.00
- $22.
00 per hour
Benefits:
401(k) matching Employee discount Paid time off
Shift:
8 hour shift Day shift People with a criminal record are encouraged to apply
Work Location:
In person
