Store Associate/ Training Specialist Position Available In Orleans, New York

Store Associate/ Training Specialist 4.7 4.7 out of 5 stars Albion, NY 14411

Position Description Title:

Store Associate /

Training Specialist Department:

Main Street Thrift Store Supervises:

Volunteers Reports To:

Store Manager or Director (in their absence)

FLSA Status:

Non-Exempt I. Purpose and Summary of Responsibilities Responsible for providing excellent customer service and sales assistance, maintaining sales floor merchandise, and supporting volunteer training and store operations. II.

Essential Responsibilities Retail Sales Floor:

Maintain floor merchandise and displays for cleanliness and presentation Stay current on sales promotions and store operations Provide outstanding customer service Prioritize safety for both staff and customers Operate cash register and reconcile credit card transactions as instructed Open and close the store in accordance with procedures Handle incoming donations appropriately Uphold confidentiality policies and demonstrate professional behavior at all times Learn and promote Community Action services

Training Responsibilities:

Train volunteers and new employees using established training handbooks and guides Document all volunteer activity and completed trainings accurately Provide on-site placements through outside agencies as directed

General Responsibilities:

Perform general store cleaning Clean and condition furniture/large items as needed Follow all Community Action and store policies and protocols Complete additional tasks as assigned III. Marginal Responsibilities Participate in required training and staff meetings Interact with other Community Action programs and outside agencies Provide coverage for staff absences as needed IV.

Relationships Internal Interactions:

Regular interaction with staff, customers, and communication via phone and email

Supervision Received:

Several times daily: 50%

Frequent:

15%

Occasional:

20%

Limited:

10%

Minimal:

5%

None:

0%

External Interactions:

Promote awareness of Community Action programs and services in the community V. Work Environment Fast-paced, flexible retail setting with frequent changes in priorities. Noise levels vary due to phones, customers, staff conversations, nearby equipment, and street traffic due to location. VI. Physical Demands Activity | Percentage | Notes Sitting | 1% | Standing | 27% | Lifting | 10% | Up to 50 lbs. Driving | 2% | Bending | 15% | Walking | 45% | Must be able to maintain focus in a busy environment and successfully manage multiple tasks. This position functions as both a retail associate and a training facilitator, requiring professionalism at all times.

Pay Range:

$15.50-$19.50