SALES,SVCS/DISTRIBUTION ASSOC USPS Position Available In Windsor, Vermont

This job was posted by https://www.vermontjoblink.com : For moreinformation, please see: https://www.vermontjoblink.com/jobs/1272905Functional Purpose Performs distribution and a variety of sales andcustomer support services for products. Maintains pleasant and effectivepublic relations with customers and others requiring a generalfamiliarity with postal laws, regulations, and procedures commonly used.

DUTIES AND RESPONSIBILITIES 1.

Performs any variety of sales andcustomer services at a retail window such as maintaining sufficientinventory of and selling stamps, stamped paper, other retail products,passport acceptance (where applicable) and other retail services; mayuse a computerized system, accepting and delivering packages andaccountable mail; issuing and cashing foreign and domestic postal moneyorders; accepting and responding to customer claims and inquiries, andproviding information to the public regarding postal regulations. 2.Provides sales and customer service support by greeting customers andexplaining store layout; determining special interests and referring tosales and promotional programs; offers assistance in product selection;provides lobby assistance that includes monitoring the retail line,directing customers to the self-service kiosk (SSK) (where applicable),and/or using Mobile Point of Service (mPOS) to complete transactions(where applicable) 3. Provides product and service information tocustomers, including informing customers regarding special offers;suggestive selling related merchandise; promoting products based oncustomer needs. Provides additional information regarding productfeatures and services. 4. Handles and processes customer purchases andreturns relating to products and services and may use a point of salesystem. Assists customers with transactions. 5. Maintains appearance ofretail lobby by setting up, arranging, and replenishing displays andmerchandise racks; ensures display and selling areas, work stations, andstorage areas are presentable to customers. Performs routine maintenanceon SSKs and mPOS, including trouble shooting. 6. Conducts productinventories by counting items on hand; attaches and removes securitydevices; accounts for items on display; and verifies and records salesfloor inventory and shrinkage. Brings inventory discrepancies andshrinkage reports to the attention of the appropriate supervisorypresence. 7. May verify presort and bulk mailings of allclassifications, computing and maintaining on a current basis mailers’credit balances. 8. Checks and sets post postage meters. 9. Rents postoffice boxes, receives rental payments, conducts reference checks, andcompletes related forms. 10. May assign and clear accountable items anddistribute mail as required. 11. Distributes primary and one or moresecondary schemes of incoming mail by delivery point based on aknowledge of the distribution scheme established for the office, branchor station. 12. Distributes primary and one or more secondary schemes ofoutgoing mail for dispatch based on knowledge of current distributionschemes. 13. May perform passport duties as assigned, includingverification of identification and photograph, administering oath,reviewing application for completeness, affixing stamp or seal onapplication and ensuring all documents are stored securely and mailedpromptly. 14. May perform additional duties such as: maintain records ofmails; face and cancel mail; make emergency carrier relays; label andtie out mail for dispatch and other related duties for distribution.