Center Manager – Duluth, GA Position Available In Gwinnett, Georgia
Tallo's Job Summary: The Center Manager position in Duluth, GA with The UPS Store involves overseeing day-to-day operations, ensuring top-tier customer service, managing profit/loss, personnel, and business development. The ideal candidate has post high school education, 2 years of retail management experience, strong leadership skills, computer proficiency, and a dynamic personality. Benefits include health insurance and paid vacation.
Job Description
Center Manager – Duluth, GA The UPS Store – 3.7 Duluth, GA Job Details Full-time 3 hours ago Benefits Health insurance Qualifications Management Mid-level Microsoft Office High school diploma or GED Profit & loss Supervising experience Store management Computer skills Phone etiquette Financial management Leadership 2 years Full Job Description The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able motivate a team to optimize performance.
RESPONSIBILITIES
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates Schedules work assignments and facilitates weekly or monthly staff meetings Monitors, evaluates, and maximizes customer service delivery and customer satisfaction Develops and implements the store marketing program Manages Center financials and prepares/provides reporting Manages inventory Reviews daily employee timesheets and submits for payroll processing Oversees Center maintenance, including cleanliness, safety, and organization
QUALIFICATIONS
Advanced education degree, coursework, or tech school desired Previous store management experience required, including personnel and financial management experience P&L experience preferred Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Bona fide management/leadership skills Willing to accept full accountability for Center operations
BENEFITS
Paid vacation Sales commission Health Coverage
