Lead Development Representative Position Available In Wake, North Carolina

Receives inbound Key+ tier leads and establishes relationships to qualify and facilitate customer introductions to UL sellers. Networks to make new business contacts using market research, web-based tools, and social media; follows the standard operating procedures and approaches contacts via electronic communication methods (email, phone, video, etc. ). Understands customer needs and can identify potential opportunities for UL to provide value. Ensures smooth handoffs to sellers to maximize conversion of lead to sale. Works under moderate level of supervision to qualify inbound and outbound leads generated by multiple channels (e.g. marketing, customer outreach, Field Engineers, etc.) to ensure prospect meets a defined set of criteria. Follows leads through beginning of sales cycle, handing off qualified leads to the appropriate salesperson, tracking leads through sales cycle, and ensuring lead follow-up. Maintains industry knowledge to understand customer needs and opportunities for UL products / services. Provides inbound and outbound lead generation and qualification for Account Executives (AEs) with which they are aligned in order to support Key+ new logo acquisition. Provides inbound and outbound lead qualification support for existing accounts in the Key+ tiers; routes additional qualified inbound leads to appropriate sellers in the Commercial and SMB tiers. Collaborates with account teams to understand and build optimal lead pipeline and more efficiently qualify and identify high-potential leads from existing accounts. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed.