Helpdesk Specialist Position Available In East Baton Rouge, Louisiana

Helpdesk Specialist Public Systems Associates, Inc. Baton Rouge, LA 70804 HELPDESK

SPECIALIST

Baton Rouge, LA computer support firm seeking a motivated, people-oriented self-starter to provide

LEVEL 1 SOFTWARE SUPPORT

in an office environment, both on the phone and in person, with a strong focus on customer needs. Candidate must have extensive experience with multiple software packages including Windows 10/11, WordPerfect, Outlook, and Microsoft Office, and be able to self-teach custom developed software. Candidate must have a minimum of 12 months of technical support experience (specifically software support); must possess excellent communication/telephone skills with the ability to learn quickly, multi-task, handle stress easily, and adapt to changing situations. Successful candidates must be able to work with end-users as well as other team members. Some paid overtime is required in the Spring. Salary is competitive in the market and includes excellent employer-paid medical benefits and paid vacation. Send resume to careers@publicsystems.org.

Job Type:

Full-time Pay:

$35,000.00 – $40,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person