IT Support Specialist Position Available In Middlesex, Massachusetts

IT Support Specialist 4.0 4.0 out of 5 stars 181 New Boston Street, Woburn, MA 01801 Overview Kamco Supply Corp. of Boston is New England’s largest one stop source for commercial building products including acoustical ceiling systems, architectural doorshardware, drywallsteel framing, insulation and exterior systems. We are seeking a problem-solving IT Support Specialist to join our team. This role is responsible for supporting a wide range of IT Support responsibilities including equipment configuration, hardware/software issues, O365 user database, managing technical documentation, among other things. The ideal candidate will be a strong communicator with a thorough understanding of IT best practices and a commitment to delivering excellent service to employees. Responsibilities Provide support to employees as a first point of contact Configure and deploy computer equipment to employees (Laptops, desktops, handheld scanners, label printers) Troubleshoot hardware, software and network issues Creating users, email and O365 groups Creating/updating technical documentation Maintain an up-to-date status for all assigned tickets Maintain inventory and asset status’ Requirements 1-3 years of experience in the Information Technology field minimum Excellent written and verbal communication skills Good interpersonal skills Must have good attention to detail Microsoft365 (Outlook, Azure AD, SharePoint, Teams, Exchange, InTune) Windows 10/11 Ability to lift and transport moderately heavy objects (computers, peripherals) Preferred Skills (Not Required) Microsoft Business Central Mimecast Mobile Devices (iOS, Android) PowerBI Education Associate’s degree in computer science or related field (additional education a plus) What We Offer Competitive salary and benefits package 401(k) with company match PTO and paid holidays Professional development opportunities A supportive and inclusive team environment Equal Employment Opportunity (EEO) Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.